8 days old

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

CCB-Risk-Card Credit Strategy-Vice President

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.


Our Firmwide Risk Function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.

CCB Risk

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others.


In this role you will have direct ownership and accountability for the Card Risk and Machine Learning PMO function, which includes leading the Card Risk agile transformation.  This role will enable the on-time and on-budget delivery of the Card Risk Book of Work, delivering critical capabilities for Card Risk, reporting to the Head of the Card Risk Business Strategy and Execution team.  A balance of leadership, influence and matrixed management skills across multiple functions, LOBs and senior leaders within and outside of Risk are important success factors for this role. 

Key Accountabilities
  • Direct ownership and accountability for the Card Risk and Machine Learning PMO function, which includes leading the Card Risk agile transformation.
  • Manage and maintain the Card Risk Strategic Plan and support the facilitation of the annual strategic planning process, specific to managing and maintaining the Card Risk Book of Work.
  • Define and deliver the Card Risk Agile transformation agenda. 
  • Lead change through an agile approach including the planning and prioritization of the Card Risk Book of Work, E2E project management processes and other change management activities. 
  • Manage day to day oversight and execution of acquisition, portfolio management and recession management actions for Card Risk, impacting 8MM new accounts and 65MM active accounts annually.
  • Stand up Machine Learning governance processes through CCB, Card and CCB Risk Lines of Business as well as External regulators. 
  • Lead all Card Risk and Machine Learning PMO reporting and communication up through Card CRO, in partnership with CCB Risk COE and Card CAO teams. 

  • Build and maintain relationships with peers inside and outside the organization and to ensure strong collaboration across teams, including COE’s across CCB Risk (Modeling, MRGR, etc.), Card Line of Business and CAO functions, Technology, Operations, Marketing, Legal and Compliance. 


  • Bachelor’s degree in a relevant discipline
  • Must have prior project management experience, including experience turning findings into executable plans; Agile project management experience preferred 
  • Demonstrated excellent analytical, problem resolution and decision-making skills
  • Superior judgment, team building and presentation skills
  • Flexibility to work under continual deadline pressure required
  • Strong oral and written communication skills
  • Adaptability to deal with ambiguity associated with working in a fast paced and changing environment
  • Ability to deal with conflict and multiple constituencies and manage multiple simultaneous objectives is imperative
  • Prior experience driving alignment across multiple business units/leads toward a common goal is preferred

Req #: 200014675
Location: Wilmington, DE US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

Keyword: consumer%20banking


Posted: 2020-03-24 Expires: 2020-04-23

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JPMorgan Chase & Co.
Wilmington, DE 19801

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