11 days old

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Data Privacy Area Product Owner

Job Description



About Chase:


Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.4 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.


CCB Data & Analytics: 


The CCB Data & Analytics Team unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers.  The team encompasses a variety of Data & Analytics disciplines, from data governance and data strategy/partnerships to reporting, data science and machine learning, and are actively engaged in ensuring impact at the front-line and the customer through Sales and Marketing transformation.  We have a strong partnership with our dedicated Technology partners, who provide us with our cutting edge data and analytics infrastructure. Joining CCB Data & Analytics means you sit in the engine that powers Chase with insights, providing an opportunity to materially impact both our customer and business outcomes. The team also offers significant learning and mobility opportunities for career development and future growth.


The Consumer Data Privacy Product covers the establishment of tools and services to support compliance with existing and future privacy legislation (e.g. General Data Protection Regulation, California Consumer Privacy Act), including education of consumers (both customer and non-customer). The Privacy Product team is dedicated to providing consistent vision and strategy for data privacy across JPMC and ensuring alignment with federal / international privacy requirements.  

The Data Privacy Area Product Owner will work within the Product Owner team to help drive the development of JPMC Data Privacy tools. The Area Product Owner will work with the Product Owner to create and then implement a strategic vision that takes into consideration goals for data privacy and direct consumers. They will work with the Enhanced Data Management Lead and technology scrum teams to ensure that progress against the strategy and releases is maintained. The Area Product Owner will be expected to communicate progress against strategic objectives to a wide range of audiences from users to leadership.  

This highly collaborative position requires an individual who has demonstrable product management, ownership, and communication skills. The ideal candidate understands that product management is cross-functional and involves development, research, client interaction, architecture, process mapping, resource planning, and general awareness of goals versus constraints. The position will be responsible for creating, driving and communicating a roadmap to implement the strategic vision for their specific tool development. The APO will also be expected to provide subject matter expertise to audiences upon request. 

This role is specifically response for the various metadata tools (PrivDE, GaaS) that support Data Extraction for Data Privacy requests. Responsibility will focus on ensuring that data is searched and sent downstream for presentation to consumer, and will include driving how data is matched against incoming requests, the scalability and performance of querying across multiple data sources and technologies, and using large scale metadata to automate data processing.  

Key responsibilities:

  • Collaborating with the product owner to create a strategic vision for the Data Extraction for Consumer Data Privacy

  • Working with internal clients and management to lay out a roadmap for product development that delivers the strategic vision for the products

  • Maintaining progress against product roadmaps and balancing internal and client demands against release schedules

  • Understanding the broader Data Privacy product and how applications cross impact each other to maintain a complete product

  • Helping clients solve problems and craft viable solutions that can be delivered according to the published plan

  • Working closely with broader Product Team and IT partners to ensure that product demands are understood from a development perspective and that products are delivered according to a published timeline

  • Within the Agile Scrum development methodology:

    • Understanding the true business need through working with the end user community

    • Creating and documenting user stories to clearly convey requirements and acceptance criteria to developers and testers

    • Active participation in the agile team including agile scrum ceremonies and meetings

  • Working with the UAT testing team to match design requirements with produced results

  • Working with the training team to produce and deliver training materials

  • Developing communication and presentations to executive leadership


Required Experience:

  • Bachelor's degree in computer science, business, or related field

  • 1 to 5 years of product or related experience

  • 1 or more years of experience working with Agile teams

  • 1 or more years of experience taking client requirements and other customer-facing material and delivering a strategic roadmap

  • Experience in taking product requirements and other customer-facing material and converting into agile epics and stories to support the development lifecycle.

  • An understanding of the software development cycle, agile development methodology and big data management

  • Proven success working with a variety of internal/external teams at various levels of management

  • Experience with technical concepts and working with technical staff as needed

  • Ability to work independently and develop creative ways to achieve goals

  • Experience with JIRA or other tools used to support Agile development methodology.

  • Knowledge of PII, metadata and other data management concepts

  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, SharePoint, JIRA, SQL/queries

  • Proven ability to influence and communicate with stakeholders across functions


  • Must have strong organizational and communication skills to plan, organize and schedule resources

  • Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment

  • Capable of navigating in dynamic and complex organization environment

  • Excellent analytical and problem-solving skills

  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

  • Driven independent leader with the ability to discern when to escalate appropriately

  • Demonstrated ability to handle multiple priorities on tight deadlines without compromising quality

Req #: 200009754
Location: Wilmington, DE US
Job Category: Data & Analytics
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

Keyword: card%20services


Posted: 2020-02-14 Expires: 2020-03-15

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JPMorgan Chase & Co.
Wilmington, DE 19801

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