9 days old

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

CCB-Risk-Head of Card Portfolio Management-Managing Director

Job Description

CCB-Risk-Head of Card Portfolio Management-Managing Director

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.


Our Firmwide Risk Function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.

CCB Risk

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others.


JP Morgan Chase is currently seeking an outstanding senior SVP/MD-level candidate to join the Card Services Risk group as the Head of Card Portfolio Management Risk. This Risk Executive will be a member of the Card Risk management leadership team, reporting directly to CRO of Chase Card Services.  The successful candidate will be accountable for end-to-end ownership of all exposure management strategy decisions including authorizations, credit line increases, credit line decreases, lending product oversight and recession readiness. This is a senior level position with a very visible and influential role in managing and developing the Card Services community.  This person is expected to be a leader not only in Risk but in the Card Business as well.


While a deep quantitative and technical background is helpful, an extreme premium will be placed on leadership, as this is one of the most senior roles within Card Risk. This role will be a key part of the Card Risk leadership team, and will be held accountable for identifying opportunities, setting the agenda, building a consensus and driving the business forward. The role will be responsible for developing the community and the leadership talent pipeline, along with driving the culture of the organization. This role will need to build deep relationships with the business and be expected to interact with key clients and cobrand partner leadership teams.


They will be accountable for governance of all regulatory matters in the account management space. 

Key Responsibilities and Requirements:
Leadership and Management:
  • Own and implement firm-wide vision, strategy, methodology, process and governance framework for all aspects of Account Management for Card Services.
  • Partner with, educate, and influence executive leadership (including the CRO, CEO, CFO).
  • Serve as key interface with the regulatory community on account management for Card Services Risk.
  • Responsible for managing the team in a positive and constructive manner, encouraging and motivating others, providing guidance where necessary.
  • Set adequate and measurable goals / objectives to aid staff development with ongoing review.
  • Provide senior management advice on risk issues in strategic decision making and help guide management to see a global view of risk.
  • Provide clear, concise and objective guidance to management and comprehensive summary reports to the appropriate committees.  
  • Develop staff throughout the department in accordance with company and team goals.
  • Identifies and attracts high performers as well as develops and creates opportunities for individuals.
  • Raises the bar on performance, tackles underperformance and promotes a high contribution culture where others do the same.
  • Ensure that all tasks are carried out with a high degree of professionalism.
  • Identify and implement “best in class” market, fraud, credit, legal, reputational and operational risk management practices in Account Management Card Risk.
  • Active member of Card Risk Committee.
  • Work with senior leaders to evaluate and identify the businesses and business models that offer the best risk-adjusted returns and that will be the key drivers for achieving financial and strategic objectives. 
  • Ensure appropriate measurement, evaluation, reporting and governance exists for risk taking activities, inventory positions and portfolios.  Promote a culture in which prompt identification, communication and resolution of problems are recognized and rewarded.          
  • Be an effective advocate and spokesperson for senior management on risk issues and risk management strategies.
  • Promote an environment that supports transparency and the firm’s key risk-return objectives.
  • Maintain positive working relationships with key regulators and other external constituents. 
  • Develop deep and productive working relationship with the firm’s global risk leaders including Line of Business CROs and Risk Executives.
  • Promote effective teamwork with supporting functional areas and business units.


The successful candidate will hold the following qualities:

  • Recognized risk leader, who is a dynamic, proactive and decisive person. Adapts well to and initiates change in the organization.
  • Strong quantitative and intuitive skills in understanding the enterprise implications of the risks inherent in products, transactions, and economic cycles.
  • Strong decision making skills and personal conviction.

Req #: 200012427
Location: Wilmington, DE US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

Keyword: card%20services


Posted: 2020-02-12 Expires: 2020-03-13

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

JPMorgan Chase & Co.
Wilmington, DE 19801

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast