7 days old

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Chase Card - Marketing Senior Associate - Lending Engagement and Strategy

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. Chase Consumer & Community Banking serves nearly 60 million households and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Chase Card Services consists of two businesses: Consumer and Small Business and Commercial Card. The No. 1 credit card issuer in the U.S. based on loans outstanding.

This dynamic position within the Lending Engagement and Strategy team will focus on translating customer data into insights that drive key lending strategies.  The individual will have the unique and challenging opportunity to influence critical initiatives, including credit line increases, balance transfers, Rate Sales , My Chase Loan and My Chase Plan, in order to grow customer engagement across all credit card portfolios in Chase Card Services. 


Key Responsibilities

  • Synthesize large volumes of data into actionable insights to influence business and marketing strategies

  • Segment customers based on internal and external attributes to clearly identify opportunities for growth, drive targeting strategies and measure overall portfolio performance

  • Collaborate with partners on marketing team to develop and implement initiatives to drive profitable growth

  • Forecast P&L impacts of various marketing initiatives 

  • Measure campaign performance and effectively communicate results and recommendations to senior leadership

  • Deliver executive reporting/dashboards to provide clear line of sight into key performance trends and metrics for all levels of management



  • Bachelor's degree in a business, finance, economics, engineering, or mathematics, Masters preferred

  • 2-3 years analytics experience within marketing, finance or risk analysis

  • Proficiency writing code to query data (SAS / Python)

  • Demonstrated proficiency with Microsoft Office (Excel, PowerPoint)

  • Understanding of the key drivers within the credit card P&L

  • Proficiency in critical thinking and problem solving

  • Strong verbal and written communication skills



Req #: 200000698
Location: Wilmington, DE US
Job Category: Marketing/Communications
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

Keyword: card%20services


Posted: 2020-01-14 Expires: 2020-02-13

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JPMorgan Chase & Co.
Wilmington, DE 19801

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