20 days old

Vice President, Digital Authentication - VP Product Manager for New to Bank Identity Risk Assessment

New York, NY 10007
  • Job Code

Vice President, Digital Authentication - VP Product Manager for New to Bank Identity Risk Assessment

Req #: 190026191_1
Location: New York, NY, US
Job Category: Digital
Potential Referral Amount: US Dollar (USD)

Digital Authentication Role Descriptions


Chase is leading the way with the banking services it is delivering to the market through the digital channels with Chase Online, ChasePay and the Chase Mobile app.


With the expansion of digital banking, and specifically the acquisition and onboarding of customers through digital channels, comes the challenge of reliably establishing new to bank customer identity, while also detecting fraud schemes and abuses.


To enable industry-leading account opening experiences, from the digital channels, Chase requires continued investment and expansion of next-generation authentication and fraud management capabilities. We are continuing to build the product team that has responsibility for our digital risk-based authentication platform.  You could be part of this high-performing team.


Digital Authentication - VP Product Manager for New to Bank Identity Risk Assessment


In the role of Digital Authentication Product Manager for New to Bank Identity Risk Assessment, you will be responsible for defining the product strategy and roadmap for the risk profiling capabilities used for account opening controls, and delivering that roadmap to the Bank in partnership with technology teams.


Your day-to-day responsibilities will include:

  • Partnering with Card, Digital Account Opening, and Finn product owners, risk modelling, and fraud strategists on various initiatives

  • Working with internal stakeholders to translate business needs into a product strategies, and to help drive consensus among those stakeholders. 
  • Prioritizing and maintaining the product roadmap/pipeline
  • Writing requirements for streamlining account opening and detecting synthetic identity
  • Working closely with our technology partners on the design and delivery of these requirements in planned releases
  • Providing expertise and direction on how to best leverage 3rd part data, from outside of the Chase firewalls, for a better account opening experience (e.g., carrier, email, device reputation, IP intelligence, etc.)
  • Conducting periodic roadmap quarterly reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc.)
  • Managing the interdependencies between your product releases and other Product delivery teams and activities required for E2E delivery of broad initiatives
  • Partnering with the risk operations team to develop usage and operating models for new capabilities





  • 7+ years of experience in product management for either fraud detection, authentication, or identity risk profiling for account opening for financial intuitions

  • 5+ years’ experience with vendor services used in risk profiling new-to bank identities (e.g. device risk profiling, carrier data checks, identity data aggregators)

  • Experience with agile product delivery methods


Qualifications and Skills:

  • Bachelor's degree/ Master’s Degree preferred

  • Communication skills - ability to communicate ideas, concepts and status to senior stakeholders

  • The ability to think strategically and influence without authority

  • Financials - ability to develop and communicate product development business cases using financial models

  • Demonstrable stakeholder management skills






Keyword: card%20services


Posted: 2019-07-30 Expires: 2019-08-29

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Vice President, Digital Authentication - VP Product Manager for New to Bank Identity Risk Assessment

JPMorgan Chase & Co.
New York, NY 10007

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