3 days old

JPMorgan Chase & Co.
Tempe, AZ 85281
  • Job Code

Portfolio Risk Review - Lending Risk Analyst - Tempe, AZ (February 2020)

Job Description

As a Lending Risk Analyst, you will be responsible for analyzing existing credit card accounts and determining actions necessary to proactively detect and prevent credit losses. You will play a key role in helping Chase save millions of dollars in charge off avoidance on an annual basis by reducing credit lines, closing accounts and declining balance transfers and/or convenience checks after a judgmental review of the Cardmember's credit worthiness. Leveraging your strong interpersonal skills, you will provide quality customer service through an inbound queue to handle escalated calls, educate customers and make recommendations to improve the client's credit performance. Additionally, you will provide feedback to management regarding trends and make recommendations for revisions to refine our existing credit policies.



Key Responsibilities & Qualifications:

  • Minimum of two years of customer contact experience
  • One year work experience within a Financial Institution, or as one of the following: loan officer/processor, underwriter, lender, credit grantor, investment counselor
  • Strong interpersonal skills:  professional, courteous, friendly, warm, empathetic, level-headed and composed
  • Strong problem solving skills
  • Strong analytical and verbal/written communication skills 
  • Self-starter with strong initiative
  • Ability to work independently in a fast paced, production oriented environment
  • Working knowledge of MS Excel and MS Word
  • Experience in consumer lending, fraud, collections or other activities involving credit bureau analysis is preferred
  • Lending or underwriting experience is an asset
  • Work schedules are to be determined



    At the start of your employment with us, you will be in training. This training is essential to your success so your attendance and punctuality during training is mandatory. In addition, we will evaluate your knowledge and performance during and after completion of training. Both your successful completion of training and our evaluation that you are ready to move into your role are requirements for your continued employment.  

    Your schedule for training will be: Monday-Friday 8:00am-5:00pm  

    Panel Process:


    All New Hires are required to complete and successfully pass the Panel Evaluation during training in order to obtain Lending Authority.  The Panel Evaluation Process is a component of training that evaluates your ability to apply the learned JPMC Lending Philosophy.  In addition to fulfilling all other expectations of the position, your continued employment with Chase will be contingent on successfully passing the panel evaluation.


    Req #: 190113275
    Location: Tempe, AZ US
    Job Category: Accounting/Finance/Audit/Risk
    Employment Type: Full Time
    Potential Referral Amount: 500 US Dollar (USD)

    Keyword: card%20services


    Posted: 2020-01-14 Expires: 2020-02-13

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    JPMorgan Chase & Co.
    Tempe, AZ 85281

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