19 days old

Tableau Specialist

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Tableau Specialist

Req #: 190089023
Location: Wilmington, DE, US
Job Category: Data & Analytics
Potential Referral Amount: US Dollar (USD)

This position will be part of the Process Governance and Reporting (PGR) team within CCB Performance Marketing (CCB PM).  The mission of the PGR team is to collect, understand, question and analyse operational data and control information to drive quality and efficiency improvements in the day-to-day operations of CCB PM that translates to value for our customers.

The individual will develop Tableau dashboards used for operational analysis to drive productivity and quality improvements. The individual must have a strong curiosity for understanding the process and be able to manage individual and team deliverables in a fast paced environment. Additionally this individual will own the documentation of best practices for the development of Tableau dashboards and reports. The individual will be accountable for developing and executing strategies to optimize the digestion of data to enhance business process performance across CCB PE by utilizing data analytics, data visualization, process modelling, and quantitative risk concepts.  

He/she will be aligned as a dedicated resource to multiple functional areas within the department and will be expected to own all reporting for those areas through the use of Microsoft Office Suite and Tableau.  They will be required to understand various data sources and the business processes that drive the data to optimize and automate reporting.  He/she should also be flexible, communicative and independent, as the individual will work with a broad range of teams, business functions, and levels of leadership.


Roles and Responsibilities

  • Standardize, document and provide thought leadership for the continued advancement of migrating reporting to Tableau
  • Enhance the visualization of metrics to empower the leadership team to quickly and intuitively gleam key insights in order to take action in their respective areas

  • Ensure the accurate and timely production of weekly and monthly operational reporting to be distributed across Performance Marketing

  • Leverage reporting and process maps to identify opportunities and collaborate with cross-functional teams to implement changes that improve quality and efficiency resulting in a more positive customer experience

  • Support the cross-functional effort to align metrics with process maps and associated controls


  • Bachelor’s degree with 2-4 years’ experience in a business or quantitative discipline required

  • Strong proven Tableau visualization ability

  • Ability to work under pressure and multi-task with excellent attention to detail

  • Demonstrated proficiency of project management, analytical, organizational and problem solving skills
  • PC expertise, including fluency in Tableau, Excel, PowerPoint and SharePoint (SQL preferred), VBA
  • Experience with building, maintaining and publishing Tableau dashboards required 
  • Strong verbal and written communication skills coupled with solid interpersonal skills   
  • Proven ability to work independently as well as within a team/matrix environment

Keyword: consumer%20banking


Posted: 2019-11-18 Expires: 2019-12-18

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Tableau Specialist

JPMorgan Chase & Co.
Wilmington, DE 19801

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