16 days old
2018-06-022018-07-02

Systems Analyst/Senior Systems Analyst, IT Applications

American Airlines
Phoenix, AZ

Location: McClelland Flight Ctr (PHX-FTC1) 
Additional Locations: None
Requisition ID: 19395 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division.This role interacts with business units, technology teams, and the development team in order to improve the products and services being delivered by the IT organization. The role focuses on determining operational objectives by analyzing business functions, gathering technical information, evaluating output requirements, and recommending controls.

 

Specifically, you’ll do the following:

  • Using Agile methodologies, determines business requirements, translates them into user stories, and tracks them through the complete development and/or change life-cycle
  • Serves as conduit between developers, architects and designers, and with internal business partners and/or vendor companies
  • Provides technical/functional assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements
  • Creates process flows and business flows by collaborating with the development and business teams
  • Creates system reference guides and system and process diagrams
  • Stays abreast of systems technology best practices and changing technologies to maintain domain expertise and make recommendations for enhancements or changes
  • Travel will be required

Qualifications

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
  • 3 years of relevant system development experience

Preferred Qualifications 

  • 5+ years of relevant system development experience
  • Advanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutions
  • Advanced knowledge of systems flows, engineering documentation, tools, and architecture concepts
  • Advanced understanding of business systems and industry requirements, and full technical knowledge of systems analysis
  • Experience managing user stories within an Agile software development process
  • Experience defining unstructured situations in terms of results and establishing a plan to reach them
  • Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Proficient in technical documentation
  • Proficient in MS Visio
  • Proficient in MS Office applications
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups

Additional Locations: None
Requisition ID: 19395 

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Systems Analyst/Senior Systems Analyst, IT Applications

American Airlines
Phoenix, AZ

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American Airlines
Phoenix, AZ
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