1+ months

Supervisor, Maintenance Programs

American Airlines
Charlotte, NC 28202

Location: Charlotte/Douglas Intl Apt (CLT-TRML) 
Additional Locations: None
Requisition ID: 31767 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Maintenance Team within the Integrated Operations Division. This position will be responsible for overall supervision of assigned Maintenance Programs (MXP). This job also develops and maintains the Engineering Specification Materials (ESM) manual.


Specifically, you’ll do the following:

  • Supervises maintenance program escalations and optimizations
  • Supervises and develops maintenance programs for new fleet inductions
  • Ensures projects are on track and provides regular updates on commitments made to customers
  • Implements compliance actions for Airworthiness Directives (ADs) as needed
  • Stays informed on all issues / projects related MXP systems Represent American Airlines at industry meetings
  • Supervises assigned MXP analyst and specialists in order to implement all department requirements
  • Supervises and develops maintenance programs for new fleet inductions
  • Coordinates requests from Production and other groups for program changes

Required Qualifications

  • ​High School Diploma or GED equivalency
  • 5 years airline experience
  • ​Ability to interact effectively with various organizational groups (mechanics, multiple management levels, FAA, etc.)
  • Demonstrated knowledge of airline maintenance programs, policies and procedures
  • Demonstrated knowledge of Airworthiness Directives, FARs, FAA policies and STCs
  • Demonstrated knowledge of data necessary to substantiate program escalations and optimization
  • Demonstrated knowledge of original equipment manufacturer documentation (AMN, IPC, WDM, CMM)
  • Demonstrated cost/benefit analytical skills
  • Knowledge of and experience with airline forecast and planning systems


Preferred Qualifications

  • Bachelor's degree in Engineering
  • Previous project management or management experience
  • Previous MXP or Engineering experience
  • Experience with job card authoring systems, XML, and other computer systems

Additional Locations: None
Requisition ID: 31767 


Posted: 2019-08-02 Expires: 2019-09-30

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Supervisor, Maintenance Programs

American Airlines
Charlotte, NC 28202

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