28 days old

Supervisor, Heavy Maintenance Provider Technical Representative

American Airlines
Fort Worth, TX 76102

Location: DFW Hangar 5 (Delta Hgr) (DFW-HGR5) 
Additional Locations: None
Requisition ID: 37624 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • This job is a member of the Training, Engineering and Quality (TEQ) Team within the Integrated Operations Division.
  • Responsible for the technical and quality oversight of vendors performing 3rd party maintenance services as a key member of the dynamic and fast-paced American Airlines Maintenance organization.
What you'll do
  • Supervises vendor relationships and vendor maintenance activities
  • Ensures all maintenance performed by contract maintenance vendors is accomplished in accordance with all requirements of Federal Aviation Regulations and Company policies and procedures
  • Maintains familiarity with American Airlines contractual arrangement with contract vendor and applicable Airworthiness Agreements
  • Ensures acceptable standards are met in all maintenance, repairs, alterations, and inspections that are performed by the contract maintenance vendors
  • Performs on-going surveillance of work performed on airframe and in support shops, including removed components, with particular attention to critical areas (i.e., flight control rigging, CPCP tasks, etc.)
  • Ensures adherence to correct use of technical data, proper tools, approved quality personnel, and equipment calibration
  • Ensures all maintenance activities are properly documented
  • Ensures all required reports are generated and distributed to applicable departments in a timely manner
  • Evaluates and approves non routine work requests (for example, time, hours, parts, etc.) as required by vendors contract
  • Documents and reports any deficiencies to American Airline Sr. Site Manager
  • Makes input into the AA maintenance systems as required
  • Attends daily vendor production meetings
  • Participates on Functional Checks Flights as required
  • Provides technical support to vendor personnel
  • Coordinates with flight crews and IOC/MOC for aircraft movements
  • Coordinates with other on-site AA personnel
  • Works directly with other onsite support teams (Tech/QC Reps, Engineering, Materials) and vendor personnel to ensure all maintenance program requirements are being met and build strong dependable relationships with other supporting departments both internally and at all of the facilities
  • Participates on Functional Checks Flights as required
  • Requires extensive travel between all HMP locations and internationally
All you'll need for success
  • Minimum Qualifications- Education & Prior Job Experience
    • High School diploma or GED equivalency
    • 5 years experience in the maintenance, repair and overhaul operations of Part 121 air carrier maintenance programs
  • Preferred Qualifications- Education & Prior Job Experience
    • Bachelor’s degree in relevant field or equivalent experience/training
    • 5 years' experience in the oversight of Part 145 maintenance programs
    • 5 years' experience in a supervisor role, overseeing the repair of Part 121 air carrier maintenance programs
    • Aircraft Training, Airbus A319/320/321/330, Boeing 737/757/767/777/787, Embraer E190
  • Skills, Licenses & Certifications
    • A&P License
    • Strong working knowledge of the GPM and SPPM
    • Understanding of Airline/Technical operations Knowledge of audit requirements
    • Knowledge of labor reporting and crew utilization
    • Excellent interpersonal, planning and organizational skills
    • Ability to concurrently manage multiple areas of responsibility
    • Excellent analytical, organization and planning skills
    • Must fulfill FAA criminal background checks to qualify for unescorted access to privileges to airport security identification display area (SIDA), if applicable
    • Ability to work effectively with all levels of team members
    • Ability to effectively coordinate multiple projects at the same time
    • Proficient with Microsoft Outlook, PowerPoint, Word and Excel
    • Self- motivated
    • Maintains a professional demeanor in a fast paced, dynamic work environment
What you'll get


Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.


Additional Locations: None
Requisition ID: 37624 


Posted: 2020-03-07 Expires: 2020-04-06

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Supervisor, Heavy Maintenance Provider Technical Representative

American Airlines
Fort Worth, TX 76102

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