23 days old

Supervisor, Digital Content Services

Discovery Communications
Sterling, VA 20164
  • Job Code
    115444858
Discovery Communications


Supervisor, Digital Content Services

US-VA-Sterling

Job ID: 25000
Type: Company Employee Full-Time
# of Openings: 1
Category: IT & Technical Operations
US-VA-Sterling

Overview

Responsible for the day to day supervision of the technical and administrative staff in the Digital Content Services areas during their assigned shift. Establish and provided guidance for departmental procedures. Troubleshoot equipment issues and engage Engineering staff when necessary. Assist with training for new employees in the operation of equipment and in Digital Content Services procedures. Provide daily hands-on support in all areas as needed.



Responsibilities

1. Serve as primary point of contact for internal/external clients and staff during assigned shift.
2. Monitor internal systems for incoming media requests, including but not limited to standards conversion, file creation, content management and distribution
3. Negotiate, prioritize and manage client expectations for delivery timelines
4. Coordinate with internal and external Discovery clients to confirm specific technical requirements
5. Pro-actively and independently identify, troubleshoot and implement long term solutions when problems occur.
6. Write and enforce standard operating procedures. Write shift reports.
7. Analyze, plan and execute process changes in response to changing client and technical requirements, and to improve departmental throughput and efficiency.
8. Supervise direct reports which will include the following:
• Communicating and delegating operational priorities.
• Actively prioritizing operational workload and staff work assignments.
• Coordinating and approving time off requests.
• Conducting staff meetings.
• Meeting with staff one on one regularly to discuss performance and provide yearly performance evaluations.
• Encouraging open feedback from direct reports to contribute to operational efficiency.
• Ensuring shift coverage.
• Training new staff.
9. Perform other duties, as assigned.



Qualifications

* 5 years experience in a professional broadcast or post production operation
* Must demonstrate knowledge of domestic and international broadcast standards as well as encoding/transcoding to industry standards.
* In-depth knowledge of post-production equipment and systems, and be familiar with professional tape decks, conversion equipment, routing and patch bay systems, and test and measurement devices.
* Candidate should have a technical management background and familiarity with supervising technical workers.
* Strong leadership and supervisory skills, comfort with teaching and instruction.
* Must have strong organizational, communication and interpersonal skills. Windows XP, Word, Excel and Lotus Notes experience a must.
* Must be able to prioritize workloads and handle multiple tasks in order to meet deadlines.
* Must maintain professional attitude, demeanor and relationship with DCI management, co-workers and staff at all times.
* This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by his/her direct manager.
* Must have legal right to work in the United States.

Preferred Qualifications

* Bachelor’s degree in Communication Arts or Radio/TV/Film preferred
* 2 to 3 years experience with various encoding processes, editing and signal routing in a broadcast/post production environment is highly desirable.
* Experience with Avid, Final Cut and Adobe Creative Suite
* Experience with media file transfer and sharing workflows
* Bilingual English, Spanish and/ or Portuguese a plus.

Sterling, Virginia, VA

Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

EEO is the Law

Pay Transparency Policy Statement

If you are an individual with a disability and need an accommodation during the application process, please send an email request to HR@discovery.com.

PI115444858

<b>Discovery Communications</b><br/><br/><br/><b>Supervisor, Digital Content Services</b><br/><br/>US-VA-Sterling<br/><br/><b>Job ID:</b> 25000<br/><b>Type:</b> Company Employee Full-Time<br/><b># of Openings:</b> 1<br/><b>Category:</b> IT & Technical Operations<br/>US-VA-Sterling<br/><br/><b>Overview</b><br/><br/><p style="margin: 0px;">Responsible for the day to day supervision of the technical and administrative staff in the Digital Content Services areas during their assigned shift. Establish and provided guidance for departmental procedures. Troubleshoot equipment issues and engage Engineering staff when necessary. Assist with training for new employees in the operation of equipment and in Digital Content Services procedures. Provide daily hands-on support in all areas as needed.</p><br/><br/><b>Responsibilities</b><br/><br/><p style="margin: 0px;">1. Serve as primary point of contact for internal/external clients and staff during assigned shift.<br />2. Monitor internal systems for incoming media requests, including but not limited to standards conversion, file creation, content management and distribution <br />3. Negotiate, prioritize and manage client expectations for delivery timelines<br />4. Coordinate with internal and external Discovery clients to confirm specific technical requirements<br />5. Pro-actively and independently identify, troubleshoot and implement long term solutions when problems occur.<br />6. Write and enforce standard operating procedures. Write shift reports.<br />7. Analyze, plan and execute process changes in response to changing client and technical requirements, and to improve departmental throughput and efficiency.<br />8. Supervise direct reports which will include the following:<br /> Communicating and delegating operational priorities.<br /> Actively prioritizing operational workload and staff work assignments.<br /> Coordinating and approving time off requests.<br /> Conducting staff meetings.<br /> Meeting with staff one on one regularly to discuss performance and provide yearly performance evaluations. <br /> Encouraging open feedback from direct reports to contribute to operational efficiency.<br /> Ensuring shift coverage.<br /> Training new staff.<br />9. Perform other duties, as assigned.</p><br/><br/><b>Qualifications</b><br/><br/><p style="margin: 0px;">* 5 years experience in a professional broadcast or post production operation<br />* Must demonstrate knowledge of domestic and international broadcast standards as well as encoding/transcoding to industry standards. <br />* In-depth knowledge of post-production equipment and systems, and be familiar with professional tape decks, conversion equipment, routing and patch bay systems, and test and measurement devices. <br />* Candidate should have a technical management background and familiarity with supervising technical workers. <br />* Strong leadership and supervisory skills, comfort with teaching and instruction.<br />* Must have strong organizational, communication and interpersonal skills. Windows XP, Word, Excel and Lotus Notes experience a must. <br />* Must be able to prioritize workloads and handle multiple tasks in order to meet deadlines.<br />* Must maintain professional attitude, demeanor and relationship with DCI management, co-workers and staff at all times.<br />* This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by his/her direct manager. <br />* Must have legal right to work in the United States.</p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong>Preferred Qualifications</strong></p><p style="margin: 0px;">* Bachelors degree in Communication Arts or Radio/TV/Film preferred <br />* 2 to 3 years experience with various encoding processes, editing and signal routing in a broadcast/post production environment is highly desirable. <br />* Experience with Avid, Final Cut and Adobe Creative Suite <br />* Experience with media file transfer and sharing workflows <br />* Bilingual English, Spanish and/ or Portuguese a plus.</p><p style="margin: 0px;"><span style="color: #ffffff;">Sterling, Virginia, VA</span></p>Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information. <br><br> <a href="https://discovery.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=581131&hashed=1619517695">EEO is the Law</a> <br><br> <a href="https://discovery.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=588767&hashed=2014725565">Pay Transparency Policy Statement</a><br><br> If you are an individual with a disability and need an accommodation during the application process, please send an email request to HR@discovery.com. <img src="https://analytics.click2apply.net/v/Z4n5BmfyGeQwixqmImVLE"> <p>PI115444858</p>

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Posted: 2019-11-13 Expires: 2019-12-14

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Supervisor, Digital Content Services

Discovery Communications
Sterling, VA 20164

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