25 days old

Supervisor, Airport Controller Services

American Airlines
Chicago, IL

Location: Chicago O'Hare Intl Apt (ORD-TRML) 
Additional Locations: None
Requisition ID: 19800 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Hubs & Gateways Team within the Customer Experience Division. This position will be responsible for developing and overseeing the station's operating budget to achieve Hub profitability. Also responsible for compliance and general accounting for the station.


Specifically, you’ll do the following:

  • Owns all aspects of a hub airport budget that includes regular evaluation, investigation, and stakeholder interaction
  • Processes all invoices for payment
  • Reviews all contracts and vendor staffing & billing
  • Coordinates vehicle licensing and parking permits
  • Recommends cost savings initiatives
  • Oversees fueling accounting and station accounting processes
  • Oversees all station supply ordering and delivery
  • Builds strong working relationship with Customer Experience Finance (HDQ) and counterparts at other hubs
  • Leads team focused on operational analysis and the optimization of the hub
  • Creates models for improved real-time and historical trend analysis and reporting
  • Develops presentations for senior management
  • Oversees all facility, and manpower-related 5-point justifications through all phases of the financial approval process
  • Focuses on the expansion of team skills, abilities, professional development
  • Builds strong relationships with the administration department, operational managers, and frontline staff at the hub


Required Qualifications

  • ​Bachelor's degree in Financial Management, Economics, Business Administration or Business Management and/or prior experience.


Preferred Qualifications

  • ​Experience in leading a team
  • Knowledge of Microsoft Office to include Word, Excel and Outlook
  • Strong interpersonal and leadership skills
  • Experience in designing Excel based models
  • Self starter with ability to see projects through to completion
  • Strong analytical reasoning skills
  • Ability to present complex problems and solutions in a simple manner to drive results

Additional Locations: None
Requisition ID: 19800 


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Supervisor, Airport Controller Services

American Airlines
Chicago, IL

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American Airlines
Chicago, IL

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