16 days old

Strategy and Analysis Manager

JPMorgan Chase & Co.
Westmont, IL 60559
  • Job Code

Strategy and Analysis Manager

Req #: 190069824
Location: Westmont, IL, US
Job Category: Operations
Potential Referral Amount: US Dollar (USD)


JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.


J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.


The Private Bank Mortgage Center provides end to end mortgage origination in all 50 states for Private Banking clients with unique needs.  Our loans are generally complex transactions due to the financial diversity and sophistication of the client base.  Our clients expect the highest levels of quality service throughout the process, resulting in an exceptional client experience.


The Strategy & Analysis Manager will be an integral part of the PB Mortgage Center Operations teams and will be responsible for delivering value added solutions. This high-visibility role will interface with line staff, operations managers, business partners and senior leadership, while leading a team of analysts. The ideal candidate will be forward thinking with strong problem solving and analysis skills, ensuring optimal management and performance.



Primary Responsibilities


  • Leveraging data and knowledge of new and emerging technology, identifies opportunities to drive improved efficiency, customer experience and compliance
  • Recommends appropriate new technology to resolve immediate needs as well for strategic planning
  • Creates analytically supported business cases to drive prioritization and allocation of resources
  • Develops project requirements, assigns priorities, establishes deadlines, and tracks problems while ensuring capacity within the operations team is properly assessed
  • Completes competitive intelligence to ensure team is using optimal tools and processes
  • Provides regular reports/updates on technology trends to management on the prevalence, utilization, effectiveness and implementation of new technology
  • Closely works with Systems Project team for prioritization of system enhancement that directly impacts the operations work flow
  • Is a trusted resource, generating creative solutions/fresh approaches to internal and external client issues
  • Effectively partners with diverse array of constituents in order to deliver high quality work in a deadline driven and fast paced environment
  • Facilitate/lead/participate in meetings at the business, operational and project levels
  • Ability to take initiative and work with a high degree of autonomy, while managing a team of junior employees
  • Manages, coaches, and develops employees


  • Minimum 5 years of experience in business operations, business process improvement, analytics, or technology roles
  • Strong interest in new technology and trends with the ability to relate concepts to practical application.
  • Demonstrated knowledge of using statistical and/or digital methods to improve business processes
  • Self-starter, with the ability to solve problems creatively and deliver results while working in a dynamic, collaborative, and challenging environment
  • Strong project management skills, and ability to collaborate with multiple points of contact in order to achieve results
  • Excellent verbal and written communication skills required with the ability to effectively train others as needed
  • Ability to effectively communicate across all levels with the ability to provide Senior Management updates, as well as necessary escalations
  • Proficiency with SQL and Microsoft Office Suite.
  • Bachelor’s in a technical or quantitative field such as Statistics, Finance, Mathematics, Computer Science, Engineering, or Information Technology.


Preferred Qualifications

  • Experience with programming languages such as Python and R
  • Master’s in a technical, quantitative or business field

Keyword: consumer%20banking


Posted: 2019-11-19 Expires: 2019-12-19

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Strategy and Analysis Manager

JPMorgan Chase & Co.
Westmont, IL 60559

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