Description

The Strategic Business Analyst II will perform and provide analytical support for the Fraud, Claims and Disputes area by identifying, analyzing and influencing data-driven decision making.  The analyst will be involved in the design & development of new metrics, performing advanced analytics and improving controls. 

Responsibilities

•  Conduct in-depth and detailed oriented business analysis to:

o   Provide insights/root causes for business performance

o   Identify new operational and process opportunities. 

o   Business case preparations

o   Proactively communicate and collaborate with clients and internal teams to analyze information needs

o   Own and coordinate multiple projects with competing priorities

• Manage full analytics life-cycle starting from identifying opportunities, understanding business requirements, collecting / analyzing data, validating and making recommendations
• Develop ad-hoc reporting based on business needs
• Support audit preparations (reporting, analysis, control reports, etc)
• Present analyses/recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand

• Bachelor's and/or Master’s degree in a quantitative discipline (Mathematics, Statistics, Operations Research or similar) from an accredited college/university required
• Strong analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact in both operational and financial areas
• 3+ years of related analytical experience
•    Fraud/credit card knowledge preferred
•  Knowledge and demonstrated experience with software packages/platforms (SQL, SAS, UNIX, Teradata, Oracle), and MS Office related products (Excel, PowerPoint, Access)
• Excellent written and oral communication skills, and strong presentation skills
• Results and client focused with a sense of urgency
• Self-starter, works well independently and as a team player
• Ability to thrive in a dynamic and fast-paced environment