1+ months

Stage: Product Support

Milano, TX 76556
Stage: Product Support


Milano, Lombardia, Italy

Requisition #:


Post Date:

Jun 24, 2019

Lobiettivo dello stage di acquisire competenze come Product Support Specialist, comprendere il business model della Divisione Diabete, le tematiche di privacy e gestione del contatto diretto con i pazienti, nonch la comprensione, lutilizzo e la capacit di erogare supporto sui prodotti di Medtronic Minimed.

Il tirocinante, in supporto al Manager e a tutto il team, si occuper principalmente di:

- assistenza tecnica su piattaforme del gruppo informatics (CareLink Platform);

- gestione del parco macchine Medtronic Minimed e relativi processi connessi;

- gestione CRM e complaints, estrazione dati, gestione attivit post-vendita e supporto pre-vendita e supporto su ordini e sblocco ordini;

- gestione pump returns/reverse logistics e sostituzioni in garanzia dei dispositivi;

- programmi di aderenza terapeutica tramite outbound calls di natura tecnica.

Sono richiesti i seguenti requisiti:

- Laurea in ingegneria biomedica;

- buona conoscenza della lingua inglese;

- ottima conoscenza del pacchetto office e ottimo rapporto con le nuove tecnologie;

- forte propensione al lavoro di team, motivazione e flessibilit;

- competenze informatiche e sistemistiche avanzate costituiranno titolo preferenziale.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2019-06-27 Expires: 2020-02-01

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Stage: Product Support

Milano, TX 76556

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