27 days old

Sr Associate Quality Complaints - Software MD

Amgen
Thousand Oaks, CA 91360
  • Job Code
    118753368
Amgen

Job ID: R-95295
Location: Thousand Oaks, CA, US 91360

The Sr Associate Quality Complaints - Software MD is accountable to conduct low to medium complexity complaint investigations and determine if complaint investigations require escalation for further investigation.

Key Responsibilities
  • Ensures quality of complaint records
  • Applies analytical skills to evaluate complex situations using multiple sources of information
  • Executes SOP requirements
  • Develops solutions to technical problems of moderate complexity
  • Screens, evaluates, reports and resolves record integrity issues


Basic Qualifications :

Master's degree

OR

Bachelor's degree & 2 years of directly related experience

OR

Associate's degree & 6 years of directly related experience

OR

High school diploma / GED & 8 years of directly related experience

Preferred Qualifications :
  • Quality and manufacturing experience in biotech or pharmaceutical industry
  • Bachelor's Degree in a Science Field
  • Ability to successfully manage workload to timelines
  • Familiarity with basic project management tools
  • Demonstrated ability to consistently deliver on-time, and high-quality results
  • Ability to operate in a matrixed or team environment
  • Understanding of the applicable manufacturing/testing processes (i.e. API, Drug Substance, Drug Product, Packaging, Device manufacturing processes)


Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PI118753368

<b>Amgen</b><br/><br/><b>Job ID: </b>R-95295<br/><b>Location: </b>Thousand Oaks, CA, US 91360<br/><br/>The Sr Associate Quality Complaints - Software MD is accountable to conduct low to medium complexity complaint investigations and determine if complaint investigations require escalation for further investigation.<br><br><b> Key Responsibilities </b><br><ul><li>Ensures quality of complaint records</li><li>Applies analytical skills to evaluate complex situations using multiple sources of information </li><li>Executes SOP requirements</li><li>Develops solutions to technical problems of moderate complexity</li><li>Screens, evaluates, reports and resolves record integrity issues</li></ul><br><br><b> Basic Qualifications </b>:<br><br>Master's degree<br><br>OR<br><br>Bachelor's degree & 2 years of directly related experience<br><br>OR<br><br>Associate's degree & 6 years of directly related experience<br><br>OR<br><br>High school diploma / GED & 8 years of directly related experience<br><br><b> Preferred Qualifications </b>:<br><ul><li>Quality and manufacturing experience in biotech or pharmaceutical industry</li><li>Bachelor's Degree in a Science Field</li><li>Ability to successfully manage workload to timelines</li><li>Familiarity with basic project management tools</li><li>Demonstrated ability to consistently deliver on-time, and high-quality results</li><li>Ability to operate in a matrixed or team environment</li><li>Understanding of the applicable manufacturing/testing processes (i.e. API, Drug Substance, Drug Product, Packaging, Device manufacturing processes)</li></ul><br><br>Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.<br><br>Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.<br><br><b> Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. </b><br><br>Join Us <br> <br> If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. <br> <br> Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. <br> <br> As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients. <br> <br> Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br/><br/> <img src="https://analytics.click2apply.net/v/qq4qn4ULreXxtAekUxpPD"> <p>PI118753368</p>

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Posted: 2020-03-05 Expires: 2020-04-05

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Sr Associate Quality Complaints - Software MD

Amgen
Thousand Oaks, CA 91360

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