21 days old

Sr Account Manager, Cargo Global - United Kingdom LHR

American Airlines
Hounslow, England TW6 1

Location: London Heathrow Apt Cargo (LHR-CRGO) 
Additional Locations: You will be required to travel up to 75% for this position
Requisition ID: 36674 


Please make sure you have the legal right to work and live in the U.K. prior to applying to this vacancy. Please note that the possession of a U.S. passport does not qualify for a work permit in the U.K.


This vacancy will close on 10 February 2020


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Reporting to the Director Global and Key Accounts, the role is responsible for developing and implementing strategic sales initiatives for a portfolio of Global Accounts in order to meet Cargo Division revenue goals, departmental objectives and corporate marketing initiatives. This will involve coordinating our sales approach to, and relationships with, Global Accounts across and beyond our entire network.

What you'll do

- Negotiating incentive deals with key customers

- Negotiating customer pricing agreements which may be local or regional in scope

- Working with the Cargo Operations team to provide strategic service delivery.

- Working closely with the field sales team to ensure consistent customer strategy

- Prepare and develop customized customer reviews and performance presentations that reflect the strategy of Cargo Sales

- Interface with and make presentations to the senior management of large, multinational forwarders and the AA team,

- Represent AA at various Cargo Industry events.

- Work closely in cooperation with our Cargo interline and GSA teams

- Develop strategies to improve performance for corporate and channel accounts


What you'll need for Success

- Ability to make independent decisions while working as part of a highly coordinated and interdependent team, while displaying strong leadership skills

- Ability to be inquisitive in nature, possess sound judgment, and extremely detail oriented

- Ability to logically structure analyses of complex issues and develop creative solutions to business/automation/operational challenges

- Strong organizational skills, with ability to design and implement strategies to improve overall revenue and communicate results to AA management

- Demonstrates initiative to see challenges and projects through to the end


- Demonstrated success in managing commercial relationships

- Decisive, self-motivated with data analysis abilities

- Team player with outstanding interpersonal skills is essential

- Ability to travel up to 75%

- Excellent interpersonal, verbal and written communication, negotiating and analytical skills required

- Proficient in MS Excel, Word and PowerPoint

- College Degree is preferred, or equivalent job experience

- The ability to work with a range of different departments within AA.

- Excellent written and verbal communication skills

- Capacity to execute multiple projects concurrently and be comfortable with a changing environment

- A sense of humor!

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

This vacancy will close on 10 February 2020


Posted: 2020-01-31 Expires: 2020-03-01

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Sr Account Manager, Cargo Global - United Kingdom LHR

American Airlines
Hounslow, England TW6 1

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