28 days old

Specialist, Training Development and Delivery

American Airlines
Tulsa, OK 74103

Location: TUL Mtc & Engr Base (TUL-MNTC) 
Additional Locations: None
Requisition ID: 33524 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • Responsible for facilitating the development and delivery of Engineering centric training content using Instructional Systems Design principles. This position will lead training development efforts, communicate training opportunities, enroll students in classes, schedule classrooms, facilitate meetings and manage training content.
  • This job is a member of the Tech Ops Training Program Development Team within the Integrated Operations Division.
What you'll do
  • Receives course requests from Engineering management
  • Identifies subject matter expert (SME) and instructor to develop courses
  • Guides SME and instructor through the course development process
  • Acts as project manager ensuring agreed upon development and delivery milestones are met
  • Manages access to the Engineering Training Portal
  • Books training rooms through Tech Ops Training and AA Training and Conference Center or other venues as necessary
  • Researchs manufacturer, vendor and leadership training opportunities and post opportunities on internal websites
  • Manages enrollments for manufacturer, vendor and leadership training
  • Schedules classes in the Learning Management System and Engineering Training Portal
  • Sets up, schedule and facilitate beta presentations
  • Communicates course offerings and manage enrollments
  • Sends out reminders to students and instructors for upcoming classes
  • Coordinates course material approval from the Regulatory Standards team
  • Facilitates instructor scheduling and send schedule notices to instructors
  • Be onsite prior to and during class presentations to ensure classroom is set up, required materials are present and take attendance utilizing class roster
  • Files rosters with Tech Ops Training to be recorded in LMS
  • Reviews class feedback and forward to SME and instructor
  • Manages regular maintenance and revisions of courses
  • Management and upkeep of the Engineering Training Portal SharePoint site
  • Travels, as required
  • May be required to work rotating shifts, nights, and weekends
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • 3 years curriculum development experience
  • Practical experience using ISD principles and the ADDIE process to include adult learning theories, interactive training and learning design, and e-learning design principles


Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Instructional Systems Design, Training/Curriculum Development, Education, or related field
  • Experience with developing technical training programs
  • Previous project management experience


Skills, Licenses & Certifications

  • Proficient in MS Office, Macromedia and Adobe products
  • Proficient in Microsoft SharePoint, including building and maintaining SharePoint workflows
  • Standard computing skills
  • Good communication skills
  • Good teamwork skills
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 33524 


Posted: 2019-10-15 Expires: 2019-11-14

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Specialist, Training Development and Delivery

American Airlines
Tulsa, OK 74103

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