20 days old

Specialist/Senior Specialist, Enterprise Learning

American Airlines
Fort Worth, TX

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 19271 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

The Specialist, People Initiatives is a member of the Enterprise Learning team. This team drives an integrated learning agenda for all team members at American as well as enterprise-wide initiatives that help to make culture a competitive advantage. This position reports to the Manager, People Initiatives, and is responsible for providing a constant transformation lens and strategy for both existing and new work by leading cross-functional groups to connect, design, and implement initiative to improve culture for all team members at American Airlines. This role must be able to influence relevant people and groups across the company to encourage them to collaborate and implement. This role collaborates closely with peers, senior management, business leaders, vendor partners, and any group in the company required to drive assigned projects and initiatives.


Specifically, you’ll do the following:

  • Constantly learns about what other companies are doing to create transformational change and shares that learning with colleagues so we can all apply that learning creatively to American Airlines
  • Keeps a finger on the “pulse” of American’s frontline team members and helps to share their viewpoints
  • Finds creative ways to raise our culture awareness across the company
  • Drives a mindset of thinking about how all that we do in the People team impacts the culture we are trying to create.
  • Leads the planning and implementation of transformational initiatives that align with company strategy and goals. Manages the implementation of new initiatives and drives continuous improvement of existing programs and processes
  • Creates new and connects existing transformational initiatives by partnering with internal resources and external vendors. Develops, manages, and maintains relationships with external vendors
  • Establishes relationships with leaders at all levels in the organization and maintains key relationships/partnerships throughout the organization


Required Qualifications

  • Associates degree or equivalent required
  • Experience managing multiple complex projects simultaneously
  • Experience consulting, facilitating, and presenting to groups and leaders at all organizational levels
  • Strong Excel, PowerPoint, & Word skills


Preferred Qualifications

  • Bachelor’s degree preferred
  • Five years of Leadership Development, Learning, Organization Development, or related experience preferred
  • Experience managing large projects coordinating multiple stakeholders preferred; having this experience at American Airlines is preferred
  • Track record of achieving transformational results in a large organizational setting
  • Exceptional project management skills; ability to take the initiative to anticipate and handle problems or incidents before they become major issues
  • Energetic, forward-thinking and implementation focused
  • Ideally understands principles of transformational change and how to apply them
  • Ideally understands principles and methods for curriculum and training design, teaching and instruction for individual and groups, the measurement of training efforts, and technology to support learning delivery
  • Ability to establish relationships with leaders at all levels and speak candidly to them as needed
  • Exceptional collaboration and influence skills to create partnerships to implement change; consistently displays a readiness and willingness to share knowledge; is open to different perspectives and to building consensus
  • Excellent written and oral communication skills, including facilitation/presentation skills; Ability to present ideas in business-friendly and user-friendly language
  • Ability to manage multiple, large scale projects with competing deadlines

Qualifications (Continued)

Preferred Qualifications (Continued)

  • Comfortable handling multiple tasks and demands in a fast-paced work environment
  • Strong judgment, decisiveness, and diplomacy skills
  • Highly self-motivated and self-directed
  • Good analytical and creative problem-solving abilities
  • Ability to effectively operate in an environment of constant change and is flexible to adapt to change

Additional Locations: None
Requisition ID: 19271 


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Specialist/Senior Specialist, Enterprise Learning

American Airlines
Fort Worth, TX

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American Airlines
Fort Worth, TX

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