27 days old

Specialist, Channel Sales - Mexico MEX

American Airlines
Xochimilco, CDMX 16400

Location: No. 300 Avenida Paseo (2nd Fl) (MEX-CTY2) 
Additional Locations: None
Requisition ID: 35873 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Specialist Channel Sales is responsible for share growth and new account acquisition for agencies located in Mexico and other future openings who focus on ethnic, leisure, and corporate business.  The Specialist Channel Sales manages 10-30 specialty agencies. A successful Specialist Channel Sales has a deep understanding of the market place and coordinates with different departments to initiate pricing or product actions. The Specialist Channel Sales will travel regularly to meet face to face with customers.

What you'll do

Success in this role is measured in two areas: 1) market share and 2) quality of revenue. The main tools used to achieve these results are products, up front and backend incentive programs, and delivery of defined pre- and post-ticketing services.

Key competencies for a Specialist Channel Sales are: 1) excellent territory and account planning that balances potential and achievability, 2) ability to accurately diagnose known and unknown account business needs and translate needs into opportunities and appropriate offerings, 3) strong value based selling skills founded on business acumen and the ability to translate benefits into the customer’s business language to prove value, 4) strong negotiation skills that lead to mutually beneficial deals, and 5) effective leveraging of value delivered to increase mutual value and account penetration.

The Specialist Channel Sales reports to a Manager Sales and is expected to work with business counterparts and Specialists Specialty Products to achieve combined results. In addition, it will be critical for the Specialist Channel Sales to leverage service channels to handle a vast majority of account support needs.

All you'll need for success

Minimum Requirements


Bachelor’s degree or equivalent experience required


3-5 years successful B2B sales experience and/or industry experience in ethnic/cruise/specialty travel markets

Knowledge and Skills

  • Excellent written and verbal communication and presentation skills required
  • Understanding and execution of value-based selling required
  • Strong Multi-cultural skills required
  • Strong ability to collaborate with business counterparts
  • Skilled understanding of pricing
  • Bilingual preferred but not a requirement

Applicants must be have US Visa

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 35873 


Posted: 2019-12-20 Expires: 2020-01-19

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Specialist, Channel Sales - Mexico MEX

American Airlines
Xochimilco, CDMX 16400

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