23 days old

Senior Specialist, Aircraft Records - Operations

American Airlines
Tulsa, OK 74103

Location: TUL Mtc & Engr Base (TUL-MNTC) 
Additional Locations: None
Requisition ID: 37654 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • This job is a member of the Aircraft Configuration Management Team within the Integrated Operations Division.
  • Responsible for active aircraft, engine, APU, landing gear, and component configuration and maintenance status of tracked parts and tasks in Tech Ops maintenance systems, in accordance with company policy and department procedures, for planning, scheduling and accomplishment that satisfy FAA and OEM requirements for airworthiness of aircraft and related systems for major airline.
What you'll do
  • Provides technical expertise, train and mentor Specialists on maintenance transaction and documentation to ensure accuracy and completeness in the Tech Ops maintenance systems (SCEPTRE & System Time Control) and AirVault document application on active aircraft
  • Provides technical expertise, train and mentor Specialists on part and task related configuration of active aircraft and generate internal instructions for ongoing maintenance items in SCEPTRE, including new aircraft deliveries and modifications
  • Provides technical expertise, train and mentor Specialists on daily maintenance tracking of active major aircraft assemblies (engines, APUs, landing gear, thrust reversers) for shop maintenance, part changes, and maintenance tasks including lease units
  • Provides technical expertise, train and mentor Specialists on discrepancies with key information completed by Aircraft Maintenance Technicians as part of regulatory or safety related tasks in Tech Ops maintenance systems on active aircraft
  • Provides technical expertise, train and mentor Specialists to implement SCEPTRE controls and procedures on active aircraft requested by Engineering, Maintenance Programs and Maintenance Control departments to satisfy OEM and FAA requirements
  • Investigates and resolves complex discrepancies to ensure Tech Ops maintenance systems reflect actual configuration and maintenance/inspection status of active aircraft, engine, APU, landing gear assemblies and components
  • Oversees the department internal audit functions, identify root causes of defects and revise department procedures, tools, or applications to reduce errors
  • Manages replacement of FAA Airworthiness Certificates and Aircraft registrations on active aircraft
  • Maintains Emergency Locator Transmitters (ELT) registrations on National Oceanic and Atmospheric Administration (NOAA) for active aircraft
  • Understands and communicates policy and procedure manuals and their impact to department processes
  • Documents new and revised business processes with a strong emphasis on Continuous Improvement
  • Balances daily job assignments across the team consistent with operational demand including external department requests
  • Serves as department focal with Tech Ops partner departments on key projects and initiatives including Maintenance Programs, Engineering, Maintenance Planning, Quality Assurance, and Line and Base Maintenance stations or internal shops
  • Engages suppliers and vendors as required for part maintenance discrepancies and documentation to ensure proof of compliance with maintenance or modification activity on active aircraft components
  • Available to be on call 24/7
  • Available for weekend duty or night shift coverage in some roles
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Associate's degree or higher education in technical or aviation related field
  • 5 years relevant experience
  • Proficiency in SCEPTRE or System Time Control (STC) maintenance systems

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's degree or higher education in technical or aviation related field
  • Experience with other aircraft maintenance systems such as SAFE, AMPS, TechSight X that interface with SCEPTRE of System Time Control (STC) maintenance systems
  • Lean Office or Lean Manufacturing training
  • Six Sigma Yellow Belt or higher certification from an accredited/accepted institution

Skills, Licenses & Certifications

  • Demonstrated understanding of parts and task relationship/structure in SCEPTRE or System Time Control (STC) maintenance systems
  • Working knowledge of corporate and department policies and procedures including detailed understanding of GPM, EPM and applicable FAA Regulations
  • Ability to understand, interpret and navigate Tech Ops technical data sources including maintenance manuals and airline produced documents such as EO, ES, EA, FMR, ESO
  • Computer literate and proficient in use of Microsoft Office products
  • Ability to manage multiple duties, priorities, and special assignments on a daily basis, corresponding with operational needs
  • Capacity to cross-train on multiple departmental duties
  • Capability to succeed in a fast-paced work environment and maintain precision under deadlines
  • Aptitude to operate independently in self-directed fashion
  • Experience with organizational projects and the ability to manage and complete these projects
  • Effective time management and organization skills
  • Strong critical thinking and analytical skills
  • Enthusiasm for accuracy
  • Self-directed work ethic with initiative
  • High level of attention to detail
  • Collaborative and caring attitude
  • Willingness to improve processes or procedures
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 37654 


Posted: 2020-03-05 Expires: 2020-04-04

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Senior Specialist, Aircraft Records - Operations

American Airlines
Tulsa, OK 74103

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