18 days old

Senior Manager Express Network Operations

HDQ
Purchase, NY 10577
  • Job Code
    117591694

Overview

Sr. Manager of Express Network Operations is the primary contact point for all Express Operations communication with DHL INCC and EOC/GCC. Monitors and manages all Polar Air and Express Network operations. Responsible for generating and maintaining reports on the status of the network, shipments, and contracted vendor's performance. Liaise directly with the Station Management to coordinate operations, cargo traces, report data, and support station needs.



Responsibilities

  • Monitors and manages all Polar Air and Express Network operations
  • Maintains continuous communication with DHL INCC, and EOC to ensure the network is operating at the optimal level
  • Manages aircraft swaps and all recovery efforts to minimize impact on the network
  • Performs weekly delay reconciliation for a review call with INCC, EOC
  • Maintains all delay information and updates delay codes as required to reflect correct information in all systems and dashboards
  • Investigates and reports on all incidents and discrepancies and coordinates corrective action with delay review board and Station Managers
  • Leads the daily Express Operations calls, presents current network status and obtains additional delay details for all express network stations
  • Leads and coordinates necessary tasks, and shift turnovers, with Supervisors of Express Network Operations
  • Develops action plans with responsible parties to improve on time performance
  • Provides unbiased view of Operational performance to ensure we report correct OTP numbers
<br /><strong>Overview</strong><br /><br /> <p style="margin-left: 7.6pt;">Sr. Manager of Express Network Operations is the primary contact point for all Express Operations communication with DHL INCC and EOC/GCC. Monitors and manages all Polar Air and Express Network operations. Responsible for generating and maintaining reports on the status of the network, shipments, and contracted vendor's performance. Liaise directly with the Station Management to coordinate operations, cargo traces, report data, and support station needs.</p> <br /><br /><strong>Responsibilities</strong><br /><br /> <ul> <li><span style="font-size: 9.0pt;">Monitors and manages all Polar Air and Express Network operations</span></li> <li><span style="font-size: 9.0pt;">Maintains continuous communication with DHL INCC, and EOC to ensure the network is operating at the optimal level</span></li> <li><span style="font-size: 9.0pt;">Manages aircraft swaps and all recovery efforts to minimize impact on the network</span></li> <li><span style="font-size: 9.0pt;">Performs weekly delay reconciliation for a review call with INCC, EOC</span></li> <li><span style="font-size: 9.0pt;">Maintains all delay information and updates delay codes as required to reflect correct information in all systems and dashboards </span></li> <li><span style="font-size: 9.0pt;">Investigates and reports on all incidents and discrepancies and coordinates corrective action with delay review board and Station Managers</span></li> <li><span style="font-size: 9.0pt;">Leads the daily Express Operations calls, presents current network status and obtains additional delay details for all express network stations</span></li> <li><span style="font-size: 9.0pt;">Leads and coordinates necessary tasks, and shift turnovers, with Supervisors of Express Network Operations</span></li> <li><span style="font-size: 9.0pt;">Develops action plans with responsible parties to improve on time performance</span></li> <li><span style="font-size: 9.0pt;">Provides unbiased view of Operational performance to ensure we report correct OTP numbers</span></li> </ul> <img src="https://analytics.click2apply.net/v/1wQabGu5WN88FAprUM8j6"> <br/><br/><br /><strong>Qualifications</strong><br /><br /> <h1><span style="font-size: 10pt;"><u>Qualifications</u></span></h1> <ul> <li><span style="font-size: 9.0pt;">College degree or equivalent experience</span></li> <li><span style="font-size: 9.0pt;">10 years of experience in Operations Control</span></li> <li><span style="font-size: 9.0pt;">Express Operations experience is a plus</span></li> <li><span style="font-size: 9.0pt;">Working knowledge of AIMS desirable</span></li> <li><span style="font-size: 9.0pt;">Highly proficient with MS Office (Excel, PowerPoint, and Access)</span></li> </ul> <p style="margin-top: .05pt;"><strong> <span style="font-size: 10pt;"><u>Special demands</u></span></strong></p> <ul> <li><span style="font-size: 9.0pt;">Travel required, 2-3 trips per year required</span></li> </ul> <p style="margin: 0px;"><strong><u style="font-size: 10pt;">Skills</u></strong></p> <ul> <li><span style="font-size: 9.0pt;">Ability to interact, communicate and maintain relationships with customers and vendors, at all levels of management</span></li> <li><span style="font-size: 9.0pt;">Ability to organize and perform multiple assignments in a high stress environment</span></li> <li><span style="font-size: 9.0pt;">Proven ability to manage and lead the activities of a work force</span></li> <li><span style="font-size: 9.0pt;">Skilled problem solver with leadership qualities</span></li> <li><span style="font-size: 9.0pt;">Excellent communication, decision making, and management skills</span></li> <li><span style="font-size: 9.0pt;">Must work well with others and be willing to share technical knowledge with peers</span></li> <li><span style="font-size: 9.0pt;">Performs job duties in a timely and efficient manner</span></li> <li><span style="font-size: 9.0pt;">Self-motivated</span></li> </ul> <p style="margin: 0px;"> </p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt; background: white;"><span style="font-size: 8.0pt; font-family: 'Verdana',sans-serif; color: #333333;">The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.</span></p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 8.0pt; font-family: 'Verdana',sans-serif; color: #333333;"><span style="box-sizing: border-box;">If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law</span> document at <a style="box-sizing: border-box;" href="http://www1.eeoc.gov/employers/poster.cfm" target="_blank" rel="noopener"><span style="color: #015785; text-decoration: none; text-underline: none;">http://www1.eeoc.gov/employers/poster.cfm</span></a>.</span></p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 8.0pt; font-family: 'Verdana',sans-serif; color: #333333;"><span style="box-sizing: border-box;">To view our Pay Transparency Statement, please click here:</span> <a style="box-sizing: border-box;" href="https://atlasair.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=25646&hashed=1157929663" target="_blank" rel="noopener"><span style="color: #015785; text-decoration: none; text-underline: none;">Pay Transparency Statement</span></a></span></p> <p style="margin: 0px;"> </p><p>PI117591694</p>

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Posted: 2020-01-30 Expires: 2020-03-01

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Senior Manager Express Network Operations

HDQ
Purchase, NY 10577

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