17 days old

Senior Consultant, IT Agile and DevOps - Product Management

American Airlines
Fort Worth, TX 76102

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 30758 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

As a DevOps and Agile Consultant, you will coach and mentor teams and be the go-to experts on DevOps and Lean Agile/Product Management methods and best practices for the enterprise. This role requires a mastery of understanding of Lean-Agile values, principles and practices and candidates must be continuously learning, open to pivoting and learning new things. The candidate must be willing to obtain an in-depth understanding of the organization's business and technology portfolios.


Specifically, you’ll do the following:

  • Train and enable POs/Product managers through product discovery, strategy, and execution to identify the problems to solve for clients, and inform how to organize and plan to solve them as quickly as possible
  • Proven knowledge of the application of Agile at scale and demonstrated ability to coach and lead the cultural and organizational change to make it work
  • Evaluate a Product Teams operational health (e.g. team dynamics, agile delivery, product awareness) in order to identify opportunity for improvements and help these teams mature their practices and more effectively embrace an Agile and Product mindset
  • Be a hands-on Lean Agile/Product and DevOps coach, accelerating the learning of a Product Mindset, Agile, and DevOps practices across American Airlines
  • Deliver a training program that aligns with the DevOps Transformation strategic direction
  • Educate assigned teams on the best use of DevOps/Agile/Product Management tools, advise on design, development and deployment processes to ensure best practices, and help drive toward platform automation
  • Lead the Dojo/Hangar Agile and DevOps practice, which is a highly accelerated rapid 2.5 day sprint cycle focused on driving accelerated learning of Agile and DevOps practices
About The Job (Continued)
  • Encourage and promote good engineering practices like Unit testing, code reviews, pair programming and quality engineering practices as well requirements capturing techniques to the teams to improve end to end delivery practices
  • Recognize organizational and team-level challenges and address those with ALL levels of management in a timely fashion
  • Change mindsets to adopt a forward thinking learning culture, including collaboration practices, through training and coaching
  • Help teams and product management understand what opportunities they have to sharpen product development skillsets to ensure the delivery of valuable products and incorporate product feedback back into the delivery process
  • Facilitate workshops that include, but not limited to feature/story writing, backlog refinement, and product strategy thinking
Qualifications (Continued)

Preferred Qualifications (Continued)

  • Experience working as a software engineer or a development manager
  • Experience with database systems, API architecture, Cloud infrastructure
  • Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycleThese could include but may not be limited to Pivotal Cloud Foundry, GitHub, Jenkins, Maven, Nexus, Hygieia, SonarQube, New Relic, JIRA, Confluence, Rally, etc.
  • Experience working with Scaled Agile teams
  • Familiarity and experience with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, etc.
  • Deep user empathy and strong user experience sensibilities
  • Action oriented individual who has strong decision making skills, self-motivated owner of multiple tasks and accountable to deliverables
  • Must have a demonstrable track record of achieving success in previous work situations

Additional Locations: None
Requisition ID: 30758 


Posted: 2019-08-02 Expires: 2019-09-01

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Senior Consultant, IT Agile and DevOps - Product Management

American Airlines
Fort Worth, TX 76102

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