18 days old

Senior Associate - Digital UAT Test Lead

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Senior Associate - Digital UAT Test Lead

Req #: 190085707
Location: Wilmington, DE, US
Job Category: Digital
Potential Referral Amount: US Dollar (USD)


As a Digital UAT Test Lead, you will be responsible for directing and managing all test planning and execution activities throughout the project delivery lifecycle across the JPMorgan Chase Consumer & Community Banking (CCB) organization with focus on the Digital Book Of Work.


This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills.  You will manage projects from requirements through post implementation, working within Agile methodologies.  This will include coordinating resources (staff, equipment, vendors and consultants) across one or more projects, monitoring project progress (risks & issues), test planning, test data preparation, test execution, defect management, preparing and presenting progress reports for management, collecting, documenting and archiving all required testing artifacts.


Responsibilities include but are not limited to:

  • Direct one or more large projects, multiple mid to large project or other process improvement initiatives through the entire Project Delivery Life Cycle (PDLC) using standard project processes and tools
  • Define and drive program/project test strategy for alignment and execution by the test teams
  • Lead all aspects of Digital readiness for Business and IT systems implementations, ensuring the delivery of a quality program/project
  • Direct all UAT test activities, monitor progress, track project plan, issues, risks, and set testing priorities
  • Escalate project issue and risks appropriately, and drive them to resolution
  • Partner with key IT and business parties to ensure effective use of methodologies and communicate test strategies, test results and performance through testing teams
  • Partner with Technology and Product to define approach for build phase and/or scripts; maintain master plan and dates for the build phase from start of build to completion
  • Ensure that problems are properly documented and that defects are addressed, minimizing defect deferrals
  • Communicate with senior management to understand needs, communicate status, and resolve conflict
  • Develop and maintain quality assurance standards and processes; manage quality improvement activities
  • Identify, create, execute critical business End-to-End processes
  • Establish, maintain and manage strategic business and IT relationships
  • Drive root cause analysis for business testing gaps and implement solutions to prevent recurrence
  • Identify and document industry best practices and drives adoption within the business test teams
  • Develop and deliver standard and ad hoc reports and presentations for management and stakeholders
  • May manage a team of UAT managers / leads / analysts in a direct or matrix environment
  • Manage project communications & status reporting (e.g. project performance metrics/KPIs)
  • Proactively identify obstacles and collaborate with team to identify options/solutions
  • Collect and store all required compliance artifacts for the project across the project life cycle


The ideal candidate must be a self-starter who is able to work in a fast paced, results driven environment. A Bachelor’s degree in Business or related field and/or experience and a minimum of 10+ years of experience in Quality Assurance, Program or Project Management capacity in IT or Business environment.

Additional qualifications include:

  • Knowledge of JIRA and Agile
  • Working knowledge of Consumer & Community Bank (CCB) IT and its supporting Lines of Businesses strongly preferred
  • Demonstrated experience in leading cross-line of business projects and initiatives
  • Extensive experience establishing and managing program/project test strategies and key milestones
  • Experience with Agile and waterfall software development methodologies
  • Demonstrated ability to inspire and develop high performing employees
  • Strong leadership skills with proven ability to influence change and communicate with diverse stakeholders
  • Excellent relationship and communication skills, highly collaborative - can build rapport and credibility
  • Proficient creating senior management presentations using MS PowerPoint
  • A demonstrated bias for action, creative problem-solving, and achieving fulfillment by "creating order out of chaos"
  • Excellent verbal and written communication skills as well as effective meeting facilitation and presentation skills
  • Strong organizational and multitasking skills

Keyword: consumer%20banking


Posted: 2019-11-26 Expires: 2019-12-26

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Senior Associate - Digital UAT Test Lead

JPMorgan Chase & Co.
Wilmington, DE 19801

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