20 days old

Senior Associate, Digital Guidance Product Management

New York, NY 10007
  • Job Code

Senior Associate, Digital Guidance Product Management

Req #: 190059342_1
Location: New York, NY, US
Job Category: Digital
Potential Referral Amount: US Dollar (USD)


The Digital Product organization is a motivated, forward thinking team comprised of high-talent individuals with a singular focus of delivering innovative banking services via the most important platforms of today and tomorrow.   


The Role:

Chase is seeking a highly effective Associate to be part of the Digital Guidance team. Digital Guidance is developing the next generation of tools and capabilities to empower Customers to better manage their money and improve their financial health.  Collaboration with other business and engineering product owners will be required to develop a unified customer experience across all varieties of consumer product sets.

This position will be part of the Goals and Financial Management product group – which delivers financial management capabilities across digital (mobile, desktop, etc.) and physical touchpoints (branch, service center, etc.).   Successful candidate work in a highly collaborative environment, partnering with Design, Tech, and the Business, with an ability to influence future products and services that Chase offers online, mobile, via tablet and other digital platforms.


Core Responsibilities:

  • Manage overall product backlog and support communication of changes to key stakeholders and Line of Business (LOB)

  • Collaborate with product owners and key segment/LOB stakeholders to ensure go-to-market readiness of critical new features and functionality

  • Lead end-to-end product enhancements and also support product owners in launching critical payment features

  • Publish monthly dashboards summarizing the overall health of the product, industry and competitive trends and the voice of the customer

  • Support product owners in developing business cases for new products and product enhancements to enable prioritization and justify investments into new and existing products

  • Conduct periodic product performance reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)

  • Conduct pre-release reviews which could include regression testing and QA to certify the release as production ready

  • Agile management of product requirements, write stories and rapid prototyping as needed


The requirements for this role are as follows: 

  • Bachelor's degree required
  • 3+ years of relevant experience working in a digital product, strategy, business product or related role
  • Financial industry and personal finance / financial planning background is highly desirable
  • Innovative, forward thinker with strong communications skills required
  • Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
  • Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data
  • Strong presentation skills and ease with effective communication with all levels of management and partners from a variety of business functions
  • Ability to develop and communicate product development business cases using financial models
  • Passion about digital product and industry



  • Results & Execution
  • Critical Thinking, Risk & Control
  • Culture, Values, & Partnership

Keyword: consumer%20banking


Posted: 2019-08-26 Expires: 2019-09-25

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Senior Associate, Digital Guidance Product Management

JPMorgan Chase & Co.
New York, NY 10007

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