1+ months

Senior Agile Product Owner/Identity/Access Management

JPMorgan Chase & Co.
Columbus, OH 43215
  • Job Code

Senior Agile Product Owner/Identity/Access Management

Req #: 190077536
Location: Columbus, OH, US
Job Category: Product Management
Potential Referral Amount: 5000 US Dollar (USD)

As a Product Owner on the IGA (Identity Governance Administration) product team you will have end to end accountability for your product, from strategy, delivery, service lifecycle and production operations. This will require strong technical experience, as well as strong leadership skills. You are expected to have subject matter expertise in all areas of product management, including demand management, business management, stakeholder management, roadmap development, communications, and user experience.  It will be beneficial to have strong technical experience in software engineering. There is an implicit ownership and accountability for the solution working as intended.

This role requires a wide variety of strengths and capabilities with specific responsibility for:

  • Overseeing Product Definition and Value Proposition, Product Offering and Roadmap, Client Engagement, Financial Management and Investment planning, Service Delivery Operations, Infrastructure Lifecycle Management, Service Measurement and Continuous Improvement for the IGA Product space.
  • Actively promote Agile working practices and help the team transition from their current processes
  • Support the Team Leads in promoting a culture of ownership, responsibility, and quality
  • Facilitate communication between all stakeholders to ensure that work is prioritized appropriately to meet business objectives, managing competing) priorities of LOBs
  • Work with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
  • Organize work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
  • Prioritize issues and business as usual work alongside project deliverables
  • Update stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
  • Manage all team risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
  • Provide executive steerage for incident escalation – directing resource and effort as required
  • Deliver process improvement through constant review both internally and with partner departments
  • Partnering with the Client engagement team to provide SME knowledge and LOB engagement as required
  • Ensure team capacity reporting to maintain and accommodate demand projections
  • Departmental KPI metric tracking and reporting
  • Development of control options for identified risks
  • Enforcement of a fail fast culture
  • Mentoring and developing talent across the organization
  • Cultivating trust through personal and team relationships with a range of Product Owners, Delivery and Program teams and firm-wide customers

The ideal candidate is a results-oriented hands-on leader who can handle many different roles such as:

  • User Centric Design
  • Partnering with key stakeholders to identify the solutions that meet their needs
  • Defining user stories and acceptance criteria
  • Maintaining product backlog
  • Advising stakeholders on options, risks, and aligning of priorities
  • Obtaining stakeholder signoff
  • Collaborate cross functionality with infrastructure, support, and other software engineering teams
  • Creating user help for end users and internal support teams
  • Performing card (user story) sign-off
  • Providing direction for testing of new functionality
  • Facilitating implementation of new functionality through training and demonstrations
  • Collaborating with business users and technology partners at all levels





  • 10+ years of overall experience and 7+ years of hands-on experience as a Product Owner, Product Manager, Business Analyst, System Analyst, or
  • Experience in Identity & Access Management and/or Technology Risk Management strongly preferred
  • Results oriented; ready to challenge the status quo for continuous improvement.
  • Ability to develop and articulate well thought out business case and its financial / bottom line impacts
  • Strong analytical skills and attention to detail.
  • High level of energy and can work under pressure with minimal supervision
  • Strategic thinker; makes appropriate business decisions and gains cooperation of others.
  • Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc
  • Excellent verbal and written skills are critical since this job primarily entails communicating technical information to both technical and non-technical audiences
  • Strong experience with Agile development methodologies
  • General knowledge of financial services concepts and products
  • Strong interpersonal skills to manage relationships with a variety of partners and stakeholders

Cybersecurity Technology Controls (CTC)
delivers streamlined and consistent solutions supporting JPMorgan Chase’s Controls, Access Management and IT Risk agendas, with a focus on stability, delivery, efficiencies and people. The goal of TC is to drive standardization, consistency and simplicity in a JPMorgan Chase architecture that fosters long-term productivity, quality and innovation across the entire enterprise. The disciplines within this organization are Oversight & Controls Technology, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management. 

The Global Identity and Access Management (GIAM) organization within CTC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by TC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.

    Keyword: card%20services


    Posted: 2019-10-21 Expires: 2019-12-22

    Before you go...

    Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

    Share this job:

    Senior Agile Product Owner/Identity/Access Management

    JPMorgan Chase & Co.
    Columbus, OH 43215

    Join us to start saving your Favorite Jobs!

    Sign In Create Account
    Powered ByCareerCast