25 days old

Quality Assurance Auditor

American Airlines
Miami, FL 33128

Location: Miami Intl Apt (MIA-TRML) 
Additional Locations: None
Requisition ID: 36599 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • The Quality Assurance Auditor is responsible for compiling objective evidence by conducting interviews, reviewing documentation, observing activities, performing audits, surveillance and investigations to determine whether organizations and/or individuals (management or non-management) are conducting business in accordance with regulations and established policies and procedures.
  • The Quality Assurance Auditor provides direction and recommendations for the resolution of matters of non-conformance through the development of corrective action plans, comprehensive fixes and/or process changes.
  • Based on input from the Quality Assurance Auditor and/or Department's investigation the Company will determine what personnel action is warranted.


The terms and conditions of this position are covered by the International Association of Machinists (IAM) Collective Bargaining Agreement.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

The work of the Quality Assurance Auditor includes, but is not limited to:

  • Conduct scheduled and unscheduled surveillance of air carrier maintenance operations, sub-contractors, repair facilities, contract and on-call maintenance, A/C parts suppliers and manufactures for compliance with US Airways Policies and Procedures and Federal Aviation Regulations.
  • Evaluate Internal Maintenance Operations for adequacy of facilities, equipment, procedures and overall management to ensure safe, effective and compliant operations.
  • Coordinate investigation and reporting of incidents of non-compliance and non-conformance.
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School Diploma or equivalent

  • Three years hands-on Aircraft Maintenance experience or three years specialized experience in a related aviation field

  • Two years’ experience handling multiple simultaneous assignments with minimal supervision and in coordinating activities with various levels of management

  • Proficient in using multiple automated aircraft maintenance technical forecasting, tracking, routing, and reporting databases (Such as SABRE, SCEPTRE)

  • Demonstrated proficiency with PC applications (Word Processing, Spreadsheets, and Data Analysis tools)

  • Strong written, verbal, presentation and interpersonal skills

  • Must be willing to work irregular schedule, travel domestically and internationally and remain in position for one year

Skills, Licenses & Certifications

  • FAA A&P certificate
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 36599 


Posted: 2020-01-28 Expires: 2020-02-27

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Quality Assurance Auditor

American Airlines
Miami, FL 33128

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