17 days old

Program Manager, Talent Planning & Delivery

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 33257 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

As a Program Manager, Talent Planning and Delivery, you will deliver high priority strategic projects and drive cross-functional initiatives for the Talent organization. You will lead projects to improve operational efficiency and guide change management across the Talent team (and beyond). You will report to the Manager of Business Process & Analytics and be part of a small entrepreneurial team leading programs across strategy, planning, and special program implementation for the People Organization as well as all back-end system changes to our applications and interfaces involved in the SuccessFactors Recruiting Marketing, Recruiting and Onboarding Products.

What you'll do
  • Manage the ongoing operational delivery of Talent Acquisition and Talent Management initiatives and programs, setting objectives and timelines, tracking owners and milestones, and assessing progress and blockers
  • Align the Talent Team to top organizational priorities and manage the Talent Team roadmap and calendar to ensure we’re resourced to accomplish those priorities
  • Leads projects by facilitating communication, coordination, planning and execution across the Talent teams and partners
  • Uses data to help inform, support, and guide strategic decisions
  • Works closely with the analytics team to understand business return. Maintains programs; sets and continually manage KPI Dashboards across Talent Teams.
  • Project manages the transition and intake of work from the Talent Acquisition and Business Process & Analytics teams to the Agile Persistent Team
  • Promotes a collaborative working environment among the business and technology teams by applying Agile principles to achieve quality deliverables that drive business value in a timely manner.
  • Manages scaled agile process including organization and facilitation of quarterly planning, discovery sessions, program and team retrospectives, and daily-standups.
  • Tracks, updates, and communicates project status in a proactive manner as it relates to project progress, resource utilization, change requests, issues, risks, and risk mitigation plans
  • Partners with Product Owner to manage team capacity and velocity 
  • Partners with Product Owner and Product Manager to forecast and create release based project schedules and MVP driven deployment timelines
  • Monitors progress and provides accurate, succinct and timely reports to leadership and impacted teams
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Business Administration, Technology, Information Systems (MIS), or equivalent experience/training
  • 3 years of  project and/or product management experience


Preferred Qualifications- Education & Prior Job Experience

  • Master’s degree in business administration, management information systems, or related field
  • 7+ years of experience in project and/or product management 
  • Experience coordinating large program or product efforts across multiple teams, responsible for different deliverables towards a singular objective
  • Experience working with standard project and program management tools and systems; Rally is a plus
  • Background in recruiting and/or HR operations is a plus
  • Scaled Agile implementation
  • SAP SuccessFactors product experience


Skills, Licenses & Certification

  • Extremely detail-oriented and organized
  • Strong ability to multi-task and prioritize activities to meet the program or product needs
  • Ability to scope projects, define goals and create deliverables. Develop full-scale project plans and associated communications or change management plan.
  • Excellent background in foundational concepts of Agile methodologies
  • Business sense, project management and analytical experience
  • Recent experience in creating agile development strategy, release plans and system impacts for large volume applications
  • Ability to effectively lead teams on project deliveries and mentorship
  • Ability to capture and track tasks to ensure team completion 
  • Ability to work well within a team environment, as well as independently
  • Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills 
  • Ability to communicate complex concepts succinctly and clearly for audiences of all levels across verbal, written and visual mediums.
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 33257 


Posted: 2019-09-26 Expires: 2019-10-26

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Program Manager, Talent Planning & Delivery

American Airlines
Fort Worth, TX 76102

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