13 days old

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

Merchant Services-Product Marketing Manager

Job Description

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, payments, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

J.P. Morgan’s Wholesale Payments business is an innovative leader in payments and cash management, moving and managing money for 85% of Fortune 500 companies and continually delivering industry first innovation. Our Wholesale Payments solution stack covers the full spectrum of client needs from payment collection and processing to liquidity and cash management to payout giving clients more control, protection, transparency and insight. We are an industry leader in moving money around the globe, with one fifth of the world’s money crossing our payment infrastructure each day. Our expanding suite of global solutions and integrated technology platforms coupled with our advice-led expertise located in over 100 countries around the globe provide distinct client value.

Role Summary

Based in Plano, Texas, just north of Dallas in our newly constructed campus hub, the Vice President of Merchant Services Enterprise Product Marketing will have a tremendous opportunity to deliver high-impact marketing programs for a rich pipeline of new product solutions and services. Our Merchant Services Enterprise Product Marketing team is at the center of driving modern storytelling techniques to create new corporate client experiences and business opportunities for the firm.

Day to day, the role looks like this: we bring together client and market insights to inspire and guide our product development teams; read the competitive landscape and strategically influence the long term product direction of the business; craft product storytelling and deliver passionate demos to bring the experience to life for our clients; join in spirited brand discussions and champion our products; dive deeply into the numbers and monetization models; robustly partner across disciplines to ensure alignment throughout the customer journey; champion go-to-market strategies and integrated marketing plans to engage our clients.

The ideal candidate is a client-focused, results-oriented B2B marketer with experience in the payments space who is able to leverage her/his creativity to distill complex, technical product solutions into unique and compelling messaging and collateral. The candidate must have an intellectual curiosity to stay apprised of industry trends, a collaborative approach to work across functional teams, a desire to employ modern storytelling techniques, and an ability to challenge the status-quo to deliver innovative, breakthrough marketing programs that deliver business results.

Primary Responsibilities:
• Create segment-specific messaging and unique selling propositions for products and solutions.
• Develop product storybook tied to the delivery roadmap and global messaging strategy.
• Synthesize and simplify complex product features into client-friendly materials and communications.
• Utilize storytelling to drive awareness, accelerate demand, engage clients and grow programs.
• Develop client-facing content and materials for direct client interactions and sales enablement.
• Create a program to capture client testimonials and evidence to amplify across integrated channels.
• Land B2B product storytelling across various client engagements, events, and targeted briefings.
• Manage controls and procedures in accordance with compliance requirements.
• Ensure all marketing programs are managed within budget and on time with strong ROI.
• Manage projects with internal and third-party creative agencies.


• Smart, intellectually curious. Culturally plugged in. Problem solver. Great storyteller and writer. Loves demos. Confidence to speak up for clients across product and marketing.
• Attention to detail and ability to stay cool under pressure are key. Landing quality deliverables builds credibility across stakeholders and attention to detail is critical for success.
• Passion for financial services products and services. You must genuinely love the industry and how J.P. Morgan can play an important role in shaping the future – anything less just won’t do.
• Excellent organizational skills are critical. You will be managing multiple projects at the same time and working with colleagues across organizational boundaries.
• Strong B2B and technical aptitude is key. While this is not a product role per se, you will need to be technically savvy at translating product and client benefits into a storybook across the team.
• 7+ years of product management, product marketing or related discipline with proven track record of crafting value propositions, segment specific messaging and delivering go-to-market programs.
• Understanding of the payments industry landscape and market dynamics is preferred.
• Bachelor degree required, Master’s degree preferred

Req #: 200000365
Location: Plano, TX US
Job Category: Marketing/Communications
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: card%20services


Posted: 2020-03-23 Expires: 2020-05-03

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JPMorgan Chase & Co.
Plano, TX 75074

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