19 days old

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

Business Systems Analyst (Java)

Job Description

Chase CCB (Consumer & Community Banking) is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments and to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect. 


The CCB Digital Account Originations team, is chartered with managing and directing the technology capabilities driving customer & partner facing account origination experiences across web, mobile and API channels. This team is at the forefront of the on-going digital transformation to the cloud, leveraging modern software engineering and DevOps practices for accelerating functional delivery. We are seeking a business technical analyst to be a member of a dynamic scrum team within this organization.


Business Technical Analyst responsibility:  


  • Work in an energetic, fast-paced, team-oriented environment and deliver on multiple project streams simultaneously.
  • Interface with Product Owners and Business users as necessary for defining requirements and streamlining design.
  • Participate in meetings ensuring efficient and on-time delivery of project tasks and milestones, follow proper escalation paths and manage relationships with multiple collaborators across organizations.
  • Able to work well independently and collaboratively with others in delivering results.
  • Modify and enhance existing system to incorporate new functionality and to optimize them for performance.
  • Facilitate solution design within the scrum team ensuring input from appropriate collaborators
  • Facilitate communication across project stakeholders and technology teams.
  • Drive analysis of existing business processes within the digital account origination domain and identify gaps/optimization opportunities.
  • Perform impact analysis on any addition/modification/deletion of functionality to systems managed by the team.
  • Drive grooming of user stories & acceptance criteria within the backlog to a level where developers can implement and test the story independently.
  • Assist in backlog management and share responsibilities for managing scrum ceremonies.
  • The requirements should be detailed enough that the developers can deliver within a target 1 week ETA.
  • Partner with Application Development Managers (ADMs), developer lead and developers to ensure the committed work is feasible and understood.
  • Manage documentation around the software created and changed by the team.
  • Responsible for recording analysis artifacts and communications into JIRA.
  • Understanding of software development processes and procedures
  • Familiarity & comfort with Agile practices and tools with ability to drive continuous improvements within the team.



  • 5-6+ years experience in Information Technology; preferably in the Business Systems Analyst, Technical Analyst, Software Development or related disciplines with an emphasis on delivering cutting edge technology within Fortune 500 scale enterprises.
  • Bachelor’s Degree within a technical field.
  • Strong verbal and written communication with the ability to forge lasting relationships with the scrum team(s) you are part of.
  • Strong analytical and problem solving skills.
  • Experience of working with Agile Development teams.
  • Ability to read Java code and service definitions in order to understand existing system behavior. Java Developer experience is a plus.
  • Familiarity with SOAP, XML, JSON and other similar web service protocols/technologies.
  • Familiarity with  micro-services and cloud development practices is a plus. 

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers. 


When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry. 


At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.  


Apply today, and put your passion for technology to work at JPMorgan Chase & Co. 

Req #: 200009872
Location: Plano, TX US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

Keyword: card%20services


Posted: 2020-03-12 Expires: 2020-04-11

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JPMorgan Chase & Co.
Plano, TX 75074

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