20 days old

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

CCB - Home Lending - Servicing - Risk Oversight Manager – Vice President

Job Description


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.


Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.


Chase Consumer & Community Banking Risk(CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others


The Servicing Risk Management team provides dedicated risk oversight and governance for the Home Lending Servicing portfolio which includes Default, Account Management, Customer Operations, Servicing Administration, Financial Operations, and Investor and Loan Administration. This role is specific to risk oversight of Account Management within Home Lending Servicing.  


  • Help business partners achieve goals while staying within risk appetite levels

  • Ensure business leaders understand the risks that might affect their business strategies

  • Analyze risk environment impacting your assigned functional area and establish a plan to mitigate those risks

  • Ensure credible challenges are performed and formal changes are decisioned through the appropriate governance forums

  • Work closely with Hoe Lending Risk Analytics and CCB Risk Forecasting partners to ensure decisions are supported by facts and data

  • Continuous monitoring of portfolio and risk reporting to identify emerging risks or trends

  • Represent the Risk department as part of the Remediation and Correction process within Home Lending

  • Establish strong relationships with business leaders within Home Lending to ensure Risk has a seat at the table

  • Proactively create and manage new projects as necessary to further the team’s priorities and goals

  • 10+ years of Home Lending product experience; preferably Servicing experience.

  • Bachelor’s Degree in a finance, economics or business related field of study; Master’s degree or MBA a plus.

  • Success in managing urgent same-day projects as well as planning and executing multi-phase, longer term projects.

  • Experience managing and influencing in a matrixed organization, including influencing senior management

  • Strong analytical and problem solving skills to be used in evaluation and interpretation of data

  • Clear business writing, communication, and presentation skills with an attention to quality and detail

  • Ability cultivate partnerships and deal effectively with difficult stakeholders

  • Highest level of professionalism, self-motivation and sense of urgency

  • Flexible and able to work in a fast-paced environment to effectively meet deadlines, respond immediately to escalated issues and rapidly changing priorities with minimal supervision

  • Extremely organized, effective priority management and multi-tasking skills

  • Ability to maintain professional documentation for internal and external reporting/audit purposes

  • Operate with a strong risk and control mindset

  • High proficiency in Microsoft Office applications (PowerPoint, Excel, SharePoint

Req #: 200015948_3
Location: Plano, TX US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: home%20lending


Posted: 2020-03-09 Expires: 2020-04-08

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JPMorgan Chase & Co.
Plano, TX 75074

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