18 days old

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

Process Manager I - Loan Delivery Optimization

Job Description


The Loan Delivery Optimization Process Manager I is part of the Loan Delivery product pillar, which is responsible for delivery on technological initiatives across the Loan Originations platform.  An ability to work in a team driven environment is critical to this role as they will be a key member of a larger Agile Delivery team, working through a defined sprint schedule to provide new or updated technology features. Individuals in the role should be disciplined in multiple areas of the Mortgage process or have subject matter expertise. The technology initiatives this role will be engaged in are broad reaching across the Originations organization, with a heavy emphasis on Mortgage Express (MPX and MAX) as well as other integrated applications (for example: Zippy, Expere, FileNet/EIV).



Key Role Expectations

  • Keeps stakeholders and team informed of key business information, issues, decisions and actions
  • Helps to communicate and implement changes in scope within the team, ensuring clear direction and timelines are captured



  • 1-3 years Home Lending Originations/Fulfillment experience required
  • Functional knowledge of Mortgage Express LOS and other key Originations systems required
  • Involvement in previous technology projects preferred, not required
  • Experience with business requirements (stories) and testing the functional delivery of those stories preferred, not required

Skillset Requirements

  • Ability to operate in a collaborative and cooperative environment, and must possess the strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization
  • Ability to plan, organize and guide a project from inception through multiple timeline milestones all the way to completion
  • Proficiency within the Microsoft Office suite (MS Access, PowerPoint, Excel, Visio, etc.) and previous experience with JIRA preferred
  • Strong oral and written communication skills. Expresses thoughts and ideas clearly and concisely
  • Independent logical problem solver; analytical ability to synthesize data and project outcomes
  • Maintains the highest standards of honesty, fairness and ethics.  Will be exposed to confidential information

Req #: 200007856
Location: Plano, TX US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: home%20lending


Posted: 2020-01-31 Expires: 2020-03-01

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JPMorgan Chase & Co.
Plano, TX 75074

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