1+ months

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

CCB F&BM - Merchant Services Technology - C&OP Business Manager - Vice President

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

The Merchant Services Technology Finance and Business Management (F&BM) group provides financial and business management support to the Merchant Services Technology’s leadership and business. Within F&BM, the Business Managers help drive strategic decisions impacting governance, priorities, own the budget, forecast, controls and cohesive direction of the group.  The Lead Business Manager role interacts extensively with the C&OP CTO and his Technology Management Team, peer group business managers as well as managing relationships with the Front Office Businesses and Business Managers

Responsibilities include:


• Trusted advisor to C&OP Technology Managers and business aligned technology leads


• Executive Level Presentations on strategy, budget, project delivery, controls, risks, delivery, etc.


• Partner with senior technology managers in building financial plans with associated budget/forecast/variance analysis and assist in understanding the inputs to and conclusions that can be drawn from the analysis of performance vs. plan and financial forecasting.


• Ensure processes are in place to provide the proper level of transparency on expenses with a focus on key drivers and to maintain governance over financial controls.


• Continuous review of processes with the goal of providing timely and accurate Management Reporting


• Provide insight and transparency around the technology expense base, delivery schedule, and efficiency and resource agendas


• Provide management reporting, communication and client reporting, focusing on the overall business unit performance against objectives. Proactively highlight issues and risks to the objectives, derive solutions and drive remedies to completion.


• Partner with other CCB business managers to agree and incorporate best practices.


• Build strong relationships with central accounting, P&A, and reporting to manage:


- Monthly forecasting


- Annual Planning


- Monthly Financial Reporting Process - includes Executive Management Reporting


• Delivery includes:


- Track and communicate status and achievements of technology group and how they relate to the overall financials


- Monthly financial reporting process


- Develop multi year staffing plans


- Understanding resource profile by area - growth/shrink drivers, type and locations


- Hardware and third party vendor contract requirements


• Organize annual planning at various management levels


- Ensure timetable and deliverable schedules are understood, communicated to the team and that all targets are met


- Organize required reporting for business review sessions


- Articulate plan - Themes and initiative descriptions in business terms


- Agree billing allocation methodology and expectations with Front Office business management

- Agree calculation of metrics by central teams - service rates, exit rates, entry rates


  • Solid Technology Business Management (COO/CAO type) and strong Financial Management and budgetary control background

  • Demonstrated ability to understand and  speak  tech

  • Understanding of development methodologies

  • Experience with Finance, Accounting, Program/Portfolio Management, managing large scale productivity initiatives

  • Program management history would be beneficial

  • Excellent organization skills

  • Experience in working with senior level executives

  • Good consensus builder; able to drive large scale cross silo/regional initiatives

  • Clear communication skills and the ability to articulate complex issues concisely

  • Able to work with limited supervision and as part of an integrated team

  • Strong spreadsheet and PowerPoint skills

  • Excellent presentation skills

  • Leadership, relationship-building and influencing skills to drive agenda’s across a number of functions

Req #: 190087914
Location: Plano, TX US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

Keyword: card%20services


Posted: 2019-12-03 Expires: 2020-02-13

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JPMorgan Chase & Co.
Plano, TX 75074

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