4 days old

JPMorgan Chase & Co.
Phoenix, AZ 85003
  • Job Code

Operations Sr Specialist I

Job Description

As a Sr. Specialist II (Closing Funder), you will be required to generate final mortgage documents for customers purchasing or refinancing a home and deliver them to title companies for signing.  Additionally, you will be responsible for reviewing closing documents after signing to provide funding authorization needed to finalize our customer's mortgage transaction.   Even though the Funder is not directly a customer-facing role, there can be additional phone-based work required when contacting the title companies for settlement times and missing critical items from the closing package.  This position requires flexibility with work schedule, as overtime may be required to complete work assignments.  There may be a need to learn the FHA/VA loan process, and/or new build loans process, based on the volume of work.

Additional responsibilities include: 

  • Being flexible and multi-tasking within the job functions within a day/week
  • Meeting deadlines as assigned throughout the day
  • Meeting production standards assigned by management
  • Maintaining a customer first approach while completing any/all job functions
  • Ability to work and sort through a mortgage and loan process while maintaining efficiency

Work Schedule:

The primary schedule for this position will be 9:00 AM - 6:00 PM, Monday - Friday.  Flexibility for additional availability outside this primary schedule may be needed, based on business needs.

  • Experience in mortgage/processing/financial industry preferred
  • Proficient at pipeline management with emphasis on organizational and multi-tasking skills
  • Strong verbal and written communication skills
  • Ability to maintain high productivity output while maintaining quality standards within a workflow
  • Ability to work well with all business partners within customer service, call center, vendor management and banking centers


Req #: 190113698
Location: Phoenix, AZ US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 500 US Dollar (USD)

Keyword: consumer%20banking
Posted: 2020-03-25 Expires: 2020-04-24

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JPMorgan Chase & Co.
Phoenix, AZ 85003

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