15 days old

Operations Specialist - Safe Box Vault - Houston, TX

JPMorgan Chase & Co.
Houston, TX 77002
  • Job Code
    190094498

Operations Specialist - Safe Box Vault - Houston, TX

Req #: 190094498
Location: Houston, TX, US
Job Category: Operations
Potential Referral Amount: US Dollar (USD)



This qualified individual will support the service delivery of Retail Banking.  They will be responsible for updating customer records, documentation preparation, processing monetary transactions, and other office/clerical tasks such as, typing, faxing, mail distribution, copying, sorting work, retrieving information and updating files. Perform Inbound/Outbound calls regarding status on inquiry & problem resolution.  Also, will proof own work to ensure accuracy and completeness of all data recorded. At the highest level, may prioritize work and proof the work of other data entry specialist.  Process, verify and ensure accuracy of all data entries and maintain the required documentation.  Other duties as an Operations Sr Specialist I include, but are not limited to, responding to internal emails, performing internal audits and mandatory overtime required as determined by business needs.





  • 2+ years experience in a customer service or operations environment.
  • Strong, independent decision making, sound judgment, analytical and research skills required
  • Must be proficient in Customer Assist, Word, Excel, Access and PowerPoint
  • Self starter, creative thinker, motivated to learn and operate independently
  • Customer focused and ability to multi-task between multiple projects and assignments
  • Strong interpersonal skills, ability to communicate clearly and concisely internally and externally at all levels
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through
  • Ability to use creative problem solving techniques to solve business issues and meet deadlines
  • Effectively adapt to necessary changes in work requirements, roles and responsibilities
  • Deliver accurate, thorough and high quality work
  • Excellent team player skills
  • Effective verbal and written communication skills
  • Knowledge of bank policy and procedures
  • Able to lift up to 25 - 30 pounds
  • Ability to develop and maintain effective working relationships internally and externally






Keyword: consumer%20banking

Categories

Posted: 2019-11-21 Expires: 2019-12-21

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Operations Specialist - Safe Box Vault - Houston, TX

JPMorgan Chase & Co.
Houston, TX 77002

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