17 days old

JPMorgan Chase & Co.
Newark, DE 19711
  • Job Code

Consumer & Community Bank - Executive Administrative Assistant

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.


Chase Consumer & Community Banking serves more than 65 million consumers and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Our 146,000 employees serve our customers by following Chase’s Five Keys to a Great Customer Experience.


Consumer & Community Banking consists of the following lines of business:


Consumer Banking serves 22 million households at 5,632 branches in 23 states, 20,370 ATMs, online, via mobile and by phone.


Mortgage Banking serves customers through the branches in 23 states and the District of Columbia, as well as by telephone and online. Services 7 million mortgage loans with combined balances of $1 trillion and offers purchase and refinance solutions to first-time and experienced home buyers.


Chase Card Services is the No.1 credit card issuer in the United States (based on outstandings), with $123 billion in average loans and more than 66 million credit cards in circulation.


Chase Wealth Management consists of two distinct but integrated businesses, Chase Private Client and Chase Investments. More than 3,000 advisors oversee $196 billion in investment assets in more than 2,200 branches.


Business Banking serves businesses with annual revenue up to $20 million in 23 states.


Auto Finance provides auto loans and leases to consumers through a national network of automotive dealers and on behalf of our manufacturer clients. 


Chase Commerce Solutions is a global leader in payment processing, partnering with merchants to enable them to accept multiple secure, easy-to-use payment methods such as credit and debit cards, gift cards, international payments and electronic check processing.


We are seeking an Executive Administrative Assistant to strategically support the business with a variety of administrative tasks and key projects.  This candidate must lead all initiatives from conception to completion.  This individual will work behind the scenes to seamlessly execute on all deliverables.


The duties and administrative functions will require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels.  This candidate must be driven by a first class goal to make a substantial and valuable impact to the firm.


The successful candidate will possess structure, attention to detail, quality focus, high energy and flexibility to a high-paced deadline driven organization.  This individual will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.  Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.



  • Maintain complex and detailed calendars, and feel confident to prioritize, and make decisions, on behalf of the executive.

  • Screen incoming calls and determine the level of priority while using caution in dispensing information

  • Responsible for the coordination and logistics of both internal and external meetings

  • Arrange and coordinate complicated domestic and international travel

  • Organize all aspects  for offsite conferences and external events; including catering and transportation

  • Expense Management – Processing T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Subject matter experts for policies and procedures

  • Assist with staff onboarding and off boarding which includes requesting equipment setup and system access

  • Produce high quality emails and messages to individuals at all levels of the organization

  • Maintain current organizational charts and Executive Bio’s for the Segment/Region Head

  • Handle regular activities without prompting, and advise in advance with issues or delays

  • Assist in editing spreadsheets and presentations including printing and binding for client meetings

  • Work cooperatively with administrative assistants team, in positive partnership to back up each other smoothly

  • Lead and coordinate in adhoc projects as requested

  • Strong interpersonal, written, and oral communication skills

  • Strong proficiency in Microsoft Office

  • Co-owner of the department’s FUN Committee – planning events throughout the year and managing its budget effectively.





      • Strong PC skills (proficient knowledge of MS Outlook, Word, Excel, and PowerPoint)

      • Effective interpersonal skills

      • Superior oral and written communication skills

      • Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

      • Advanced ability to organize

      • Tact and good judgment in confidential situations and proven experience interacting with senior management

      • At least five years of administrative experience ideally supporting at the Managing Director level (or equivalent) or above

      • College degree is a plus


      To be considered for this role, you may be required to complete a video interview powered by Hirevue

      Req #: 200007116
      Location: Newark, DE US
      Job Category: Admin/Secretarial
      Employment Type: Full Time
      Potential Referral Amount: 0 US Dollar (USD)

      Keyword: home%20lending


      Posted: 2020-02-11 Expires: 2020-03-26

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      JPMorgan Chase & Co.
      Newark, DE 19711

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