2 days old

JPMorgan Chase & Co.
Newark, DE 19711
  • Job Code

Reference Data Operations Analyst - Index Instrument

Job Description

Reference Data Operations is aligned to the Chief Data Office (CDO) which is responsible for improving the quality, integrity and reliability of the firm’s critical data.   The organization’s objectives are to explain the path that critical data follows, improve data quality, reduce ambiguity and inconsistent terminology, enhance transparency, rationalize the number of replicated data assets, and improve firmwide sharing of information and best practices.  The CDO serves as the governing body to create Firmwide standards that drive consistent data management practices, develop technologies and processes to support data management processes, partner with lines of business and functional groups to embed data management best practices and capabilities, and ensure sustainability by refining, measuring, and improving the firm’s ability to manage data.


Description of role, functions and activities


Instrument, Pricing & Common Reference (IPC) Data is an operating unit center of excellence providing a global reference data service to multiple lines of business across J.P. Morgan as one of its three core offerings.

Our mission is to be the centralized provider of reference data and data services to any consumer in the firm by providing high quality, timely and comprehensive data, in a controlled and standardized manner such that it reduces risk and total cost of data ownership. The integration of reference data drives consistency and accuracy of product reference data across the firm.


The Instrument Index Calculation Agent team in Delaware is responsible for managing the data quality and reliability of market instruments across: Fixed income universe; Fixed income bonds included in the JP Morgan’s global fixed income flagship benchmarks, through controlled operational processes and industry best practices.


The team interacts daily with the Global Index Research Group, a part of the JP Morgan Corporate Investment Banking (CIB) Research, across its global footprint (in New York, London and Asia) to ensure that the index processes, requests and systems are operating efficiently. Functions performed by the wider team in CIB include: fixed income market research to produce robust cutting-edge benchmark products and custom solutions for institutional investors and ETF providers, across the globe; client interaction for strategic queries on index products; commercialization of index services and analytical tools to buy-side clients and vendors; implementation of new index analytics tools and platform for better client service.



Key Responsibilities and Skills:


  • Create or maintain a range of Fixed Income products as part of a daily operational support team
  • Update/modify assets based on internal client & system initiated changes
  • Perform complex research through Bloomberg or Reuters to find missing or additional information required to complete set up or maintenance
  • Monitor rejects queue and clears them on a timely basis
  • Handling and monitoring issue and query mails  and escalating issues promptly to the Team Lead
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
  • Assist in the migration of legacy datasets to a centralized data repository
  • Participate/coordinate in special projects such as; data clean up, process improvement analysis, metrics reporting
  • Plan and prioritize all projects handled by the team
  • Ensuring Checklist, Metrics and End Of Day activities are completed and signed off
  • Ensuring timely update/review of SOPs, Issue Logs and Project tracker
  • Relationship Management

                        - Communicate with internal clients on a frequent basis

                        -  Manage client expectations and build a good rapport

  • Participate and present in client monthly meetings
  • Contribute to ongoing developments of the instrument control process

    • 2+ years of experience in Fixed Income related roles
    • Demonstrate an understanding and interest in bonds and financial markets and products
    • Knowledge of industry activities - particularly corporate actions, index benchmarking and fixed income products
    • Knowledge of reference data providers like BLOOMBERG, REUTERS, etc. a plus

    • Intermediate MS Excel skills, including pivot tables and v-look ups
    • Strong analytical/problem solving skills and attention to detail
    • Self-motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines
    • Demonstrate ability to effectively communicate within a team environment and interact across departments
    • Ability to work independently and multi-task in a fast paced environment
    • Strong database/SQL knowledge a plus
    • Demonstrate customer focus and follow-up skills
    • The role requires flexible working hours to cover early starts and/or late finishes as demanded by the business
    • Graduate/post-graduate degree or equivalent required

Req #: 200002219
Location: Newark, DE US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: consumer%20banking


Posted: 2020-01-15 Expires: 2020-02-14

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JPMorgan Chase & Co.
Newark, DE 19711

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