19 days old

JPMorgan Chase & Co.
New York, NY 10007
  • Job Code

Wholesale Payments-Product Delivery Solutions Manager-Healthcare, VP

Job Description

Wholesale Payments


J.P. Morgan Wholesale Payments is one of the world’s largest, most trusted and innovative full-service providers of domestic and international cash management, liquidity, commercial card, merchant acquiring and processing FX and escrow solutions. With more than 135,000 corporations, financial institutions, public sector agencies and non-government clients in over 180 countries across the globe, we offer specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market


We are currently seeking a healthcare product manager to serve on the Wholesale Payments Healthcare Product Management team responsible for the following:


  • Supporting senior product managers in the ongoing development and realization of the end-to-end healthcare strategy for wholesale banking

  • Supporting sales with client needs identification, solution recommendations and pricing, responding to complex RFPs, and delivering product demos

  • Partnering with technology and operations to deliver new features and enhancements for healthcare clients

  • Ensuring Treasury Services products are compliant with HIPAA regulatory requirements


Position Description


  • Work directly with Treasury Sales and Clients to understand their needs and assist with technical integration solution design

  • Provide revenue cycle management insight to identify areas of opportunity and assist in defining wholesale banking strategies to improve delivery of services

  • Support senior product managers to draft business requirements, manage and prioritize projects across groups, and assist in developing strategic direction

  • Partner with cross functional teams including sales, service, implementations, technology, and operations to successfully execute market launch of new services

  • Partner with privacy compliance and control functions to ensure alignment with stated policies and procedures across Receivables products that process PHI

  • Update Treasury Services SOPs to handle and disclose PHI as needed

  • Act as the business point of contact for HIPAA related requests


  • At least 5 years of related experience; ideal examples include healthcare product manager/developer and healthcare treasury/cash management sales, with a focus on end-to-end processing of receivables product sets
  • Working knowledge of facility/physician billing, patient management systems, and healthcare clearing houses
  • Strong working relationships with clients, colleagues and cross-functional partners
  • Strong project management skills including a well-organized, structured approach, and the ability to achieve tight timelines on complex deliverables
  • Strong analytical and problem solving skills, attentive to details, and the ability to work with minimal supervision
  • Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, drive results/change, and implement projects/processes
  • Must possess the ability to translate product vision into phased design requirements and execute market launch
  • BA/BS in Healthcare Administration, Management, Economics, or a related discipline required; MHA or MBA preferred


Experience with the Following Skills Preferred

  • Knowledge of one or more of the following patient accounting systems:  Epic, GE/IDX, Sage, McKesson, Allscripts, OnBase, Meditech

  • Knowledge of healthcare technology companies, financial technology companies, and competitive landscape in this space  

  • Knowledge of requirements definition and documentation

  • Ability to write copy for marketing materials

  • Microsoft Office: Excel, Word, and PowerPoint (must be very strong in Excel)

Req #: 200009179
Location: New York, NY US
Job Category: Product Management
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: card%20services


Posted: 2020-03-18 Expires: 2020-05-03

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

JPMorgan Chase & Co.
New York, NY 10007

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast