5 days old

Military Pathways-Direct Hire Program- Business Process Analyst

JPMorgan Chase & Co.
Elgin, IL 60120
  • Job Code

Military Pathways-Direct Hire Program- Business Process Analyst

Req #: 190086815
Location: Elgin, IL, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: US Dollar (USD)

Pathways- Direct Hire Program- CCB– Business Process Analyst – Elgin, IL.

The JPMorgan Chase & Co. Military Pathways Direct
Hire Program is a highly selective program that connects top veteran talent to
essential roles at JPMC and provides candidates the training, support and
exposure they need to grow into future leaders across our most demanding businesses.
Military Veterans have a unique set of experiences and leadership abilities
that are greatly valued in our organization. 

As a member of the Military Pathways Direct Hire Program,
you will receive:

  • Induction training and acclimation support in your first month on the job

  • 12-months of program support, coaching and career development from our dedicated Pathways team

  • Networking opportunities with your Pathways colleagues

  • Exposure to senior members of the business

  • Professional skills training throughout the year to complement your on-the-job experience


This approach will enable you to create a network and set you up for success as you enter your career at JPMC.


As a Pathways Direct Hire, you will be placed in a role based on professional experience and business priorities, focused on one of a few areas including: Asset & Wealth Management, Consumer & Community Banking, Commercial Banking, and Corporate & Investment Banking. 


To ensure continuous development throughout the program, each candidate will receive mentorship, guidance, and support from your individual manager, program manager, veteran sponsor and many other influential business partners across the firm.


In addition to your business role responsibilities, as a Pathways member you will participate in training programs, learning sessions, individual mentoring relationships, and networking events. You will interact with JP Morgan Chase & Co. senior management and partner with a military veteran sponsor who will assist you with the transition from military life into our organization. You can also become a member of our Veteran’s Business Resource Group, an employee group that supports veteran causes. And of course, you will have the strong support network of your fellow military veteran colleagues. The cohort format of Pathways will provide you with a network of peers to share experiences and a sense of community amongst fellow veterans as you contribute to a business area aligned to your skillset.


Business Process Analyst Overview:


The Fraud Core Controls team prepares, performs and provides risk identification with possible solutions. The team manages issue identification and evaluation, action plans, control and process enhancements, business process mapping, RCSA testing and evaluations, control effectiveness monitoring, automation oversight and pre and post implementation testing. Status summaries are regularly reported to key stakeholders to ensure transparency.

Candidates for this role should be highly-motivated, self-starters with strong analytical and technical skills. The candidate will interact with operational business managers and support partners in the course of their responsibilities and will need excellent written and verbal communication skills. The candidate should have proven leadership skills and be an effective people manager. Proficiency with management reporting, analytics, and business or project management is recommended. An understanding of operational risk and control structures is needed.

U.S. Military Veteran Applicant Qualifications

Location: Elgin, IL.


  • Enlisted/Junior Officer background and 4+ years of experience
    BA/BS required
  • 0-5 years of separation from military service
  • Demonstrated learning agility
  • Strong written and verbal communication skills
  • Forward thinking and able to work through complex and unpredictable circumstances
  • Ability to adapt to change and achieve positive business outcomes
  • Ability to participate in scheduled Induction training in New York from October 23-25


Business Process Analyst Qualifications:   

  • Analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact to operations and production

  • Able to thrive in a dynamic and fast-paced environment with the ability to prioritize competing deliverables due to changing timelines

  • Have excellent communication and inter-personal skills. Able to clearly convey complex information while adjusting style to the intended audience

  • Proven organizational and project manager abilities. Able to take prompt and proactive action to accomplish objectives and achieve goals beyond what is expected

  • Effective leader in a virtual environment with coaching and influencing skills

  • Have CCB operational process knowledge to drive risk and control agenda

  • Knowledge of regulatory and legal obligations, operational risk, control assessment and testing methodologies

  • Familiar with software packages / platforms (SQL, SAS, UNIX, Teradata, Oracle) is a plus.

  • Bachelor's Degree and / or equal proven work experience in a quantitative discipline from an accredited college / university required and/or proven work experience demonstrating abilities and knowledge

  • Advanced MS Office application knowledge


Responsibilities (include but are not limited to):            


  • Understanding of risks and controls and ability to identify and articulate potential process improvements

    • Provide insights/root causes for business performance

    • Identify new operational and process opportunities

    • Develop business case preparations

  • Managing oversight of automation efforts, procedure review and testing and control reporting

    • Identify opportunities  and making recommendations through the understanding of business requirements and the collecting, analyzing and validating of data

    • Effectively communicate and present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand

  • Successfully navigate (or seeks to understand) operational functions and other supporting organizations 

  • Demonstrates an understanding of pillars and how risk is managed within the organization 

    • Manage Issue Resolution projects and plans. Develop test methodologies for Action Plan Testing, Validations and Issue evaluations

    • Work with business to identify evidence and calibrate response for each work stream









  • Keyword: consumer%20banking


    Posted: 2019-09-11 Expires: 2019-10-11

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    Military Pathways-Direct Hire Program- Business Process Analyst

    JPMorgan Chase & Co.
    Elgin, IL 60120

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