29 days old

Merchant Services - Sr. Product Owner

JPMorgan Chase & Co.
Chicago, IL 60602
  • Job Code

Merchant Services - Sr. Product Owner

Req #: 190088896
Location: Chicago, IL, US
Job Category: Product Management
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.   For more information, go to Chase.com.


Merchant Services is the global payment processing business for JPMorgan Chase & Co.   Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding.  Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.



Merchant Services is seeking an experienced product owner to drive the development of key technology capabilities in middle-office enterprise applications.




  • Define a product strategy ensuring all stakeholders requirements are satisfied and prioritized
  • Define new product features, working collaboratively with business and engineering teams across Wholesale Payments to ensure a unified product landscape
  • Assess value, develop use cases, prioritize stories, epics and themes to ensure work focuses on delivery with maximum value aligned with product strategy
  • Create clear product epics and requirements that are easily understood by business and engineering partners and then validate delivery against those requirements, owning the work from start to finish
  • Represent the voice of the customer as a part of an agile development methodology
  • Own and manage a product backlog, with accountability for clearly expressing all backlog items, user stories and acceptance criteria to best achieve product strategy
  • Lead objectives across a complex ecosystem across multiple scrum teams, environments, QA, designers, and editorial for on-time delivery
  • Influence development release plans and set expectation for delivery of new features and functionality
  • Provide an active role in mitigating impediments impacting successful completion of release/sprint goals
  • Define and execute a project communications plan to provide regular updates to the Executive Steering Committee, through update meetings and project tollgate processes.
  • Support and maintain product documentation & guidance
  • Develop a regular training series for the consumers of the product, ensuring function and feature awareness.
  • Serve as a cross-functional leader to collaborate with design, engineering and marketing teams to drive new marketing product initiatives
  • Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of so

  • Bachelors degree required
  • Previous working and hands-on experience managing all stages of the product life cycle as a product owner or similar role in product management
  • Must be a self-starter & detail oriented with the ability to manage multiple projects across varying timelines concurrently
  • Technical background with knowledge of software development practices and core infrastructure technologies
  • In-depth working knowledge of Agile methodology, principles and processes
  • Previous experience with JIRA, Confluence or similar project and issue management tools highly preferred.
  • Previous experience of API integration development and 3rd-party support as part of product/project implementation
  • Ability to build high-level mocks for concept sharing for prototype phase
  • Excellent organizational, time management, analytical and problem-solving skills with attention to detail
  • Strong communication and negotiation skills combined with an ability to interact effectively with business, infrastructure and technology leaders
  • Ability to work effectively and influence cross-functional teams
  • Ability to influence people at all levels across a broad variety of job functions
  • Adaptability and ability to focus and prioritize in a rapidly changing environment
  • Demonstrated ability to manage tight delivery timelines and calmness under intense pressure

Keyword: card%20services


Posted: 2019-11-08 Expires: 2019-12-08

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Merchant Services - Sr. Product Owner

JPMorgan Chase & Co.
Chicago, IL 60602

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast