22 days old

Merchant Services - Sr. Product Manager, End to End Client Integration

Lewisville, TX 75057
  • Job Code

Merchant Services - Sr. Product Manager, End to End Client Integration

Req #: 190079401
Location: Lewisville, TX, US
Job Category: Marketing/Communications
Potential Referral Amount: US Dollar (USD)

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.   For more information, go to Chase.com.

Merchant Services is the global payment processing business for JPMorgan Chase & Co.   Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding.  Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

The Product Manager, End to End Client Integration role will be a key driver for the future landscape and expansion of our modernized offerings.  In addition, the Product Manager will work with other members of the Product organization across the various lines of business to develop and execute the Merchant Services product roadmap necessary to make CMS the leading and preferred payment network for merchants for payment transactions.


  • Assess current state of client integration testing across functions within Merchant Services

  • Investigate existing testing strategies within the organization

  • Outline a strategic vision for Merchant Services end to end testing from transaction to reconciliation

  • Partner with client engagement and journey teams to reimagine the client integration strategy and process

  • Influence cross-functional partners to ensure the appropriate testing strategy is deployed

  • Create a market leading experience which accelerate client integration timelines and ensures confidence prior to migrating to production

  • Assist in ensuring that projects are completed in accordance with all Risk, Architecture and other relevant firm- wide guidelines.  Coordinates resources (staff, equipment, vendors and consultants) across projects to ensure successful launch of project at completion.

  • Develop business cases as necessary to support vision

  • Identify issues quickly, escalate and bring to closure of the success of the project and client experience.

  • Responsible for coaching and mentoring less experienced team members

  • Bachelors degree required

  • Minimum of five  years of experience in product management/development in a product focused organization

  • Consulting background preferred with exceptional influencing skills

  • Familiarity with API integration concepts and client pain points

  • Ability to work in a highly matrixed organization

  • Strong background in payments including acquiring/acceptance/payment processing and/or digital payments

  • Understanding of card present and card not present transactions across industry segments and platforms

  • Computer science / systems development knowledge

  • Deep understanding of product development lifecycle and deployment of new payment solutions within an Agile environment

  • Talent for communication of complex business topics

  • Expertise in collaborating directly with clients to drive new product development


    Keyword: card%20services


    Posted: 2019-08-26 Expires: 2019-09-25

    For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

    Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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    Merchant Services - Sr. Product Manager, End to End Client Integration

    JPMorgan Chase & Co.
    Lewisville, TX 75057

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