19 days old

Merchant Services - Sr. Product Manager - Chase Mobile Checkout

JPMorgan Chase & Co.
Redwood City, CA 94063
  • Job Code

Merchant Services - Sr. Product Manager - Chase Mobile Checkout

Req #: 190083217_1
Location: Redwood City, CA, US
Job Category: Marketing/Communications
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.   For more information, go to Chase.com.

Merchant Services is the global payment processing business for JPMorgan Chase & Co.   Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016 and continues to grow. Merchant Services is comprised of several products such as ChaseNet, a customized closed-loop proprietary payments platform and Chase Pay, the firm’s digital wallet solution. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.


The Senior Product Manager, Chase Mobile Checkout, will be focused on defining the vision of the product that aligns to current and future near term market demands to deliver a robust roadmap. Our goals is to provide small business owners the ability to accept payments seamlessly in the channel of their choice. Once we have delivered on this roadmap, the revamped product will be our go to product for small business owners

This individual will have a true passion for the client and bring a blend of technical background, business analysis and tactical execution skills. Finally, the ideal candidate is a highly-organized and self-motivated leader who designs customer-obsessed products, manages a product release plan, flexibly adapts to internal & market forces, and looks to deliver what others only think of.


  • Conduct qualitative and quantitative research to identify customer needs and develop strategy

  • Develop and own the product vision & roadmap

  • Define and track metrics that inform the success of your product initiatives.

  • Work closely with engineers and other stakeholders to bring innovative products to the market

  • Develop expertise in small business owner payment accepting needs.

  • Build offerings that make it easy for customers to leverage their payment processing capabilities via the channel of their choice – mobile, desktop and terminal

  • Evaluate and integrate with third-party vendors in order to meet our customer’s needs

  • Drive the proper client journeys



  • Master’s or Bachelor's Degree in engineering, business, finance, or related field required

  • Aptitude to learn, solve challenging problems and a passion to deliver great user experiences

  • 5+ years product management experience, preferable building SaaS products for businesses, with strong track record of success

  • 3+ years in payments industry

  • Experience and understanding of modern technology stacks

  • Experience creating wireframes to communicate concept and product ideas

  • An obsession with customer research, product fidelity and user experience

  • Strong executive presence; comfortable interacting with and presenting to all levels of management

  • Strong influencing and partnership / collaboration skills to drive cross-functional teams

  • Ability to productively work in a matrix management organization

  • Positive, team-oriented attitude and inspiring leadership skills a must

  • True passion for making the frictionless product and being obsessed with the client experience

  • Self-motivated team player who collaborates to deliver solutions that are beneficial to all constituents when possible 

Keyword: consumer%20banking
Posted: 2019-11-01 Expires: 2019-12-01

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Merchant Services - Sr. Product Manager - Chase Mobile Checkout

JPMorgan Chase & Co.
Redwood City, CA 94063

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