10 days old

Manager, IOC Sector

American Airlines
Fort Worth, TX 76102

Location: Integrated Operations Ctr (DFW-IOC0) 
Additional Locations: None
Requisition ID: 32159 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the IOC Team within the Integrated Operations Division. This position will be responsible for managing and supervising on-duty Dispatchers during scheduled and non-scheduled operations. This job also ensures related support activities are carried out in accordance with American Airlines operating policies and procedures.


Specifically, you’ll do the following:

  • ​Responsible for coordinating, communicating, and administering Flight Dispatch policy with respect to ETOPS
  • Ensures continued compliance with ETOPS regulations and addresses issues with appropriate Company and Regulatory agencies
  • Creates and monitors operational plans to mitigate effects of weather, aircraft mechanical problems, air traffic control constraints, fuel supplies, labor problems, or other sources of disruption to the overall airline operation
  • Manages contingency plans to avoid lengthy tarmac delays
  • Conducts investigations and completes detailed reports associated with DOT tarmac rule violation occurrences
  • Responsible for the safe and dependable operation of the airline while continuing to focus attention on the economic savings that can be achieved through fuel conservation
  • Assists with future technology issues to ensure AA continues to be an industry leader in all phases of airline operations control
About The Job (Continued)
  • Coaches, counsels and administers discipline as required to ensure compliance with Company rules and regulations
  • Participates in hiring, employee development and succession planning
  • Coordinates regional operations with network regional partners
  • Performs the duties of the Integrated Operations Control (IOC) Director in their absence

Required Qualifications

  • ​High School diploma or GED equivalency
  • 3 years operational experience
  • Must possess an FAA Aircraft Dispatcher certificate (strongly preferred) or be willing to obtain a certification
  • This job is subject to Department of Transportation (DOT) drug and alcohol testing; 
    • Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two year period. 
    • Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines and Opiates
  • Demonstrated leadership ability Provide coaching and counseling of employees as required
  • Must be able to provide administrative discipline to employees as required
  • Ability to handle multiple projects at one time
  • Candidate must clear US government security clearance background check


Preferred qualifications

  • ​​​Prior managerial experience
  • AA Dispatch experience

Additional Locations: None
Requisition ID: 32159 


Posted: 2019-08-14 Expires: 2019-09-13

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Manager, IOC Sector

American Airlines
Fort Worth, TX 76102

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