11 days old

Manager, IOC Analytics

American Airlines
Fort Worth, TX 76102

Location: Integrated Operations Ctr (DFW-IOC0) 
Additional Locations: None
Requisition ID: 36117 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • Responsible for managing the IOC Analytics team who are instrumental in creating and promoting a cross-functional learning organization and continuous improvement culture through advanced analytics and data science.
  • The role is a part of the IOC Analytics team within our Integrated Operations Division.
What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Partners with IOC stakeholders to identify key initiatives and engage data analytics team members to execute delivery of sustainable solutions to business problems using data analysis, advanced analytics, and data engineering best practices
  • Leads a team of 4-6 advanced degree data science analysts
  • Tracks projects from ideation to completion, including creating project roadmaps, detailed project plans, and financial benefits analyses
  • Leads status meetings and manages frequent status communication to IOC stakeholders, IT teams, and senior leadership as required
  • Partners with IT, related business units, and outside vendors and business partners to implement the IOC vision for an industry-leading analytics capability around execution assessment and learning decision support
  • Works collaboratively and cross-divisionally with other analytics groups within American to identify business opportunities, quantify business impacts, and deliver actionable insights for the IOC
  • Understands, tracks, predicts, and improves the effectiveness of operational decisions
  • Manages the creation of compelling and holistic data stories for assessing the execution of both regular and irregular operational events
  • Designs and leverages the development of new and existing data sources to provide new perspectives around performance
  • Develops and applies statistical/machine learning models to uncover insights and drive value
  • Participates in collaborative research efforts with academic, research, and government agencies around data analytics, improved decision making, and learning decision support
  • Researches current practices and industry trends and keeps abreast of latest advances in data analytic techniques and IT solutions to solve complex airline business problems
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.
  • 5 years job related experience
  • Expertise in at least one computer programming/scripting language (e.g. Python, R, Java, C++) and experience using data analytics software tools to analyze large data sets
  • Practical experience in data extraction, cleansing, analysis, and visualization
  • Familiarity with Big Data technologies
  • Familiarity with machine learning and AI-drive techniques


Preferred Qualifications- Education & Prior Job Experience

  • Master’s degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.)
  • 2-5 years of experience leading teams in a technical/quantitative professional environment
  • Familiarity with airline operations, Air Traffic Control, and Air Traffic Flow management concepts
  • Familiarity with FAA SWIM data
  • Familiarity with contextual inquiry principles


Skills, Licenses & Certifications

  • Strong business acumen, statistical, analytical, and problem solving skills, and able to manage complex processes with cross-functional teams
  • Excellent written, presentation, and verbal skills, with the ability to produce concise, relevant, strategically-driven documents and presentations for senior leaders
  • Excellent interpersonal and communication skills with technical and non-technical audiences
  • Strong team player, detail oriented, and able to perform well under pressure
  • Passionate about data analytics and a visionary for how it can be applied
  • Demonstrated ability to manage and lead a team, oversee multiple projects, complete projects accurately and within defined timelines, and to respond to changing priorities

 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 36117 

Categories

Posted: 2020-01-09 Expires: 2020-02-08

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Manager, IOC Analytics

American Airlines
Fort Worth, TX 76102

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