26 days old

Manager, Enterprise Leadership and Engagement

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 35838 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager, Enterprise Leadership & Engagement leads the Enterprise Leadership & Engagement team and is part of the Global Engagement team at American.  This position is responsible for two key areas:

  • Develop and drive an impactful Leadership and Professional strategy across a global infrastructure for all team members to grow in each of the leadership attributes to achieve the airline’s stated strategic objectives
  • Partner closely with key stakeholders to oversee the strategy, development and delivery of enterprise-wide People and Culture initiatives, such as American’s annual engagement survey, new hire orientation programs and American’s purpose
  • This position reports to the Director, Talent Strategy & People Development, and is the principal leader for leadership and engagement programs.  This role collaborates closely with Learning Delivery, Targeted Development, Learning Experience (Architects, Operations), People Business Partners, Talent Management, Finance, and other Business Unit leaders in a cohesive, caring, development and results focused environment.
  • A successful candidate will embody a growth mindset to lead self, others and the business through the lens of developing leaders to be better tomorrow than they are today. This role is responsible for leading a team of individuals who drive leadership & engagement program design, implementation and delivery forward to achieve business results.
What you'll do
  • Helps craft the strategy, design, implementation and measurement of leadership and engagement initiatives across a large enterprise
  • Constantly learns about what other companies are doing to develop next-generation talent development capabilities and shares that learning with colleagues so we can all apply that learning creatively to American Airlines
  • Establishes an ongoing process for listening to critical stakeholders about what is important to them
  • Consults with senior leaders and their teams to identify and design custom development experiences to support critical business objectives
  • Influence and consult with their business unit teams on learning and development, leadership, talent strategies, culture change, and change management challenges
  • Works closely with the Learning Delivery and Learning Operations teams to ensure effective and high-quality delivery of in-person experiences
  • Works closely with the Learning Experience team to design and develop digital learning/sustainment assets to support the overall strategy
  • Leads, coaches, and mentors a team of professionals so they achieve their goals and business results
  • Sustains the team charter, team and individual goals, team members’ roles and responsibilities, measurement of progress and success
  • Manages budgets, project plans, reporting and execution of large scale initiatives
  • Finds creative ways to raise a learning mindset across the company
  • Drives a mindset of understanding the influence of leaders on creating the right environment to support growth for each of the members in their span of care
  • Creates new and connects existing development initiatives by partnering with internal resources and external vendors.  Develops, manages, and maintains relationships with external vendors
  • Establishes relationships with leaders at all levels in the organization and maintains key relationships/partnerships throughout the organization
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Organizational Behavior, Organizational Leadership, Psychology, or related field
  • 5 years of Talent Development, Organization Development, or related experience
  • 5 years of managing a team; especially leaders of leaders
  • Proven expertise and global operational experience in enterprise wide Talent Development and cultural transformation 


Preferred Qualifications- Education & Prior Job Experience

  • Master’s Degree or other advanced degree in related field
  • 8 years of Talent Development, Organization Development, or related experience


Skills, Licenses & Certifications

  • Understanding of business and management principles involved in talent development, human resources methods and techniques, and the impact of it all on the business
  • Ability to translate business strategy into measurable development objectives
  • Experience managing multiple complex projects simultaneously
  • Experience consulting, facilitating and presenting to groups and leaders at all organizational levels
  • Strong analytical, creative and critical thinking and problem-solving skills
  • Ability to manage large scale projects coordinating multiple stakeholders 
  • Ability to lead and develop consultative/project management teams 
  • Ability to translate business strategy into measurable development objectives
  • Excellent written and oral communication skills
  • Ability to build a business case through clarity, logic and exceptional Microsoft PowerPoint slides
  • Process, tools and techniques to manage people-side of business change to achieve required business outcome
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 35838 


Posted: 2019-12-24 Expires: 2020-01-23

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Manager, Enterprise Leadership and Engagement

American Airlines
Fort Worth, TX 76102

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