10 days old

Manager, Crew Scheduling Flight Attendant Projects

American Airlines
Fort Worth, TX

Location: Integrated Operations Ctr (DFW-IOC0) 
Additional Locations: None
Requisition ID: 19641 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job falls in the Crew Scheduling Team within the Integrated Operations Division. This position will be responsible for managing all projects related to Flight Attendants within the Crew Scheduling organization.  This job also partners with Manager of Flight Attendant Contracts, Crew Scheduling Training, Crew Scheduling Operations team, Crew Compensation, and IT to propose value added projects and drive them to completion.


Specifically, you’ll do the following:

  • Builds a team of analysts and manages their time to provide Crew Scheduling with as many new tools, tool upgrades, web services, automations, and related to improve Crew Scheduling ability to support our Flight Attendant crew members
  • Participates in Flight Attendant contract negotiations or provides data to support negotiations as needed
  • Collaborates with IT providing business requirements for Flight Attendant projects and implementation
  • Assists Crew Scheduling Training team in development and facilitation of training material, as needed
  • Leads activity associated with the automation and implementation of the Flight Attendant JCBA
  • Develops presentations and various materials associated with crew projects
  • Able to travel as needed
  • Able to work shifts, weekends and holidays as needed


Required Qualifications

  • Bachelor’s degree in relevant field or equivalent experience/training
  • 5 years’ experience in a Crew Scheduling or Crew Resource environment


Preferred Qualifications

  • Knowledge of FOS SABRE
  • Knowledge of Flight Attendant Collective Bargaining Agreement and other related documents
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
  • Demonstrated ability to lead based on the American Airlines leadership model
  • Strong customer service focus (internal and external)
  • Excellent analytical thinking and problem-solving abilities
  • Knowledge of various operational and administrative processes associated with crew scheduling and contracts
  • Knowledge of airline applications
  • Knowledge of quality management, program analysis skills and testing techniques

Qualifications (Continued)

Preferred Qualifications (Continued)

  • Ability to work with minimal supervision
  • Ability to be flexible and capable of adapting to constant change
  • Ability to prioritize tasks and handle tasks concurrently; ability to work in a stressful environment
  • Ability to speak with crew members regarding contractual and FAR assignments
  • Ability to prepare and deliver written and verbal presentations
  • Ability to use reference materials and other resources to complete tasks
  • Ability to effectively facilitate meetings
  • Ability to work and collaborate with all levels of management and union groups
  • Ability to report to work on a regular and timely basis

Additional Locations: None
Requisition ID: 19641 


Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Manager, Crew Scheduling Flight Attendant Projects

American Airlines
Fort Worth, TX

Share this job

Manager, Crew Scheduling Flight Attendant Projects

American Airlines
Fort Worth, TX

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast