12 days old

Loan Officer, AA Credit Union Lending Solutions

American Airlines
Fort Worth, TX 76102
  • Jobs Rated

Location: AAFCU Headquarters (DFW-AACU) 
Additional Locations: None
Requisition ID: 32581 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Credit Union Team, within the American Airlines Credit Union. This position will be responsible for working directly with American Airlines Credit Union members to make the lending experience the best it can be.


Specifically, you’ll do the following:

  • Answers a high volume of calls in the Phone Loan Department
  • Processes new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs
  • Exercises lending authority to correctly handle all loan requests, including but not limited to, consumer loans
  • Creates and promotes positive name recognition for the Credit Union
  • Works with branch/department managers and staff to identify and leverage cross-selling opportunities
  • Researches member inquiries and providing solutions as required in a timely manner
  • Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations
  • Fosters a culture that promotes teamwork, service excellence and relationship building
  • Handles the responsibilities of a Loan Processor as needed
  • Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act
  • May work in a rotating Saturday schedule

Required Qualifications

  • High School diploma or GED equivalent
  • Skilled in Microsoft Office software (i.e., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
  • Ability to exercise excellent member and customer service skills
  • Ability to pass applicable American Airlines pre-hire compliance checks
  • Above-average professional telephone skills
  • Ability to perform in a fast paced environment; handle multiple tasks and function as an integral part of a team
  • Ability to interact professionally with all employees and members
  • Ability to work independently and with minimal supervision
  • Strong mathematics and analytical skills
  • Ability to self-motivate with strong organization skills and capacity for attention to detail
  • Ability to effectively prioritize work and meet deadlines
  • Ability to sit for extended periods of time
  • Ability to maintain satisfactory performance and attendance
  • Must have an acceptable credit history, will be verified


Preferred Qualifications

  • Bachelor's degree in Business, Finance, or related area, or equivalent financial services experience
  • Lending experience in a credit union, bank or finance company
  • Experience in a sales-culture environment
  • ​Ability to effectively communicate with all levels both verbally and written

Additional Locations: None
Requisition ID: 32581 


Jobs Rated Reports for Loan Officer

Posted: 2019-09-04 Expires: 2019-10-04

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Loan Officer, AA Credit Union Lending Solutions

American Airlines
Fort Worth, TX 76102

Join us to start saving your Favorite Jobs!

Sign In Create Account
Loan Officer
35th2018 - Loan Officer
Overall Rating: 35/220
Median Salary: $64,660

Work Environment
Powered ByCareerCast