15 days old

Lead, IT Quality Assurance

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 36888 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • ​This job is a member of the Information Technology Team within the Information Technology Division.
  • ​Responsible for defining test scenarios for program-level end-to-end testing and coordinating the execution of these scenarios. The successful candidate will provide leadership and expertise to project teams including planning, managing, and program-level testing.
What you'll do
  • Provides strategic vision for the testing team that promotes efficiency in tools and automation, personnel, and processes
  • Ensures that appropriate levels of functional, regression, automated, usability, and unit testing is performed on products to mitigate the risk exposure of the company and ensure a smooth release.
  • Ensures quality assurance delivery is effective and efficient in respect to review requirement for ambiguity, effective test design, regression automation, functional & regression test planning, and defect management
  • Provides overall quality assurance sign-off and responsibilities for releases into Production
  • Critically evaluates information gathered from multiple sources, reconciles conflicts, and decomposes high-level information into detailed requirements/user stories.
  • Manages test case repositories for regression, release criteria, and code coverage
  • Participates in cross-functional teams throughout the application development process beginning with requirements definition and ending with final acceptance testing
  • Drives automation strategies and implementation guidance to Quality Assurance Engineers
  • Provides automation leadership on continuous quality assurance process improvement, training, & team support
  • Builds strong and sustainable relationships with internal and external stakeholders
  • Fosters a culture based on high trust, accountability, and team work
  • Travel is required
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • BS in Computer Science, Computer/Electrical Engineering, Management Information Systems (MIS), or related technical discipline
  • 5 years of experience in Software Quality Assurance testing and Automation
  • 3 years of experience as a Quality Assurance lead
  • 2 years Agile development experience in an enterprise level IT environment


Preferred Qualifications- Education & Prior Job Experience

  • Airline experience
  • 8+ years of experience in Software Quality Assurance testing and Automation


Skills, Licenses & Certifications

  • Advanced understanding of Quality Management and "best practices" with regard to testing techniques, methodologies, processes, tools, artifacts, and measurement
  • Excellent analytical thinking and problem-solving abilities
  • Thorough knowledge of software development, configuration management, and release processes
  • Strong verbal and written communication skills, including the ability to effectively facilitate meetings
  • Strong focus on customer service and teamwork
  • Ability to manage conflicting interests and identify compromises
  • Ability to effectively meet deadlines and prioritize projects in a dynamic and fast-paced work environment
  • Working knowledge of AA's reservation system, Sabre
  • Sound business knowledge of airline applications highly desirable
  • Preferred experience in an Agile environment
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 36888 


Posted: 2020-02-12 Expires: 2020-03-13

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Lead, IT Quality Assurance

American Airlines
Fort Worth, TX 76102

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