1+ months

Lead Agent, Airport Operations - Peru LIM

American Airlines
Lima, Lima 15001


Please make sure you have the legal right to work and live in Peru prior to applying to this position.

Location: Jorge Chavez Intl Apt (LIM-TRML) 
Requisition ID: 37301 




Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Responsible to management for coordination of the overall operations within an assigned functional area.

What you'll do
  • Conducts agent observations and associated activities
  • Administers local training programs, responsible for scheduling and manpower utilization
  • Prepares customer correspondence, investigates discrepancies and compiles statistical data for reports
  • Assists management in the completion of admin duties to include the maintenance of required departmental records
  • Acts as a company representative when assigned
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Passenger service experience required
  • Customer Service and airlines experience required
  • High school diploma
  • Profile requirements as outlined in the passenger service manual section 10-7 reservations and ticket office edition
  • Above average administrative and analytical techniques
  • Demonstrates above average qualities of leadership, initiative and judgment
  • Must be able to read, write, fluently speak and understand English and the native language - Spanish
  • Ability to work on weekends/Shifts/Bank Holidays/Early Shifts/Late Shifts 
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.



Job Level: 
Requisition ID: 37301 


Posted: 2020-02-17 Expires: 2020-04-08

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Lead Agent, Airport Operations - Peru LIM

American Airlines
Lima, Lima 15001

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