30 days old

Key Accounts Manager, Bone Health - Tampa, FL (Blue Team)

Amgen
Tampa, FL 33602
  • Job Code
    118800355
Amgen

Job ID: R-95452
Location: Tampa, FL, US 33602

Territory: B4D000 - Tampa, FL (Blue Team)

The Bone Health Key Account Manager will report to the Bone Health Regional Sales Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Bone Health products and plan/execute actions for success in these accounts.

The ideal candidate will be able to work both internally through the matrix team and externally with customers to develop strong relationships for Amgen and support portfolio performance and brand strategies at multiple levels within complex customer organizations.

Role Responsibilities:
  • Key account strategic lead; develops and executes innovative strategies to reach difficult to access health care providers and stakeholders in a compliant manner
  • Manages matrix organizations and leads without authority in large hospital and health system customers
  • Creates long-term strategic and short-term actionable account plans that outline influence maps, treatment pathways and approved engagement tactics
  • Analytical in approach and identifies opportunities to grow Amgen Bone Health portfolio business
  • Coordinates with local Amgen stakeholders to align with local marketing efforts and pull-through within assigned accounts
  • Responsible for routinely meeting with appropriate opinion leaders in Osteoporosis (multi-specialty), Pharmacy, P&T Committee, Quality, Population Health etc., that act as stakeholders or decision-makers within the assigned accounts
  • Presents MAC-approved data and Bone Health product/portfolio messaging for approved Bone Health products and delivers clinical messages compliantly within all governing policies
  • Accountable for ensuring formulary adoption in targeted / assigned hospital accounts and health systems to help drive appropriate utilization of approved Bone Health products; works with other sales colleagues to manage and coordinate pull-through and access
  • Monitors Amgen business performance across Bone Health portfolio
  • Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Field Reimbursement Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership team)
  • Coordinates Amgen home office engagement with customers; works collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned products
  • Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), C-suite, Medical Directors, Hospital Pharmacy, Osteoporosis Clinical (multi-specialty), Fragility Clinics, Fracture Liaisons, Quality Directors and Hospital Finance decision-makers within assigned accounts
  • Partners closely with Amgen's Market Access Team Regional Account Executives and appropriate Regional Medical Liaisons in shared accounts
  • Coordinates with Field Reimbursement Specialist team to drive optimal access for the Amgen Bone Health portfolio
  • Provides actionable field intelligence and recommendations to the Amgen home office, including Bone Health brand teams
  • Leads contract delivery, business reviews and performance tracking
  • Organizes competitive response
  • Shapes the environment and supports value of innovation
  • Executes value/FDAMA 114 tools where appropriate to approved stakeholders


Basic Qualifications:
Doctorate degree & 2 years of sales experience;
OR
Master's degree & 4 years of sales experience;
OR
Bachelor's degree or & 6 years of sales experience

Preferred Qualifications:

  • 3+ years of account management and/or public payor experience strongly preferred
  • Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
  • Clinic, hospital, access environment, applicable competitors, and industry experience preferred
  • A solid understanding of the current environment and trends in community practices
  • Understanding of the internal and external dynamics in Osteoporosis (e.g.: inpatient to outpatient management and protocols, Electronic Health Records Management systems, performance vs quality metrics, Post-fracture care performance priorities)
  • District Management experience preferred
  • Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved Bone health products and the competition
  • Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector
  • Knowledge of payor systems, billing, coding and reimbursement processes
  • Knowledge of CMS policies and processes
  • Documented ability to work with sales force to resolve payor related issues


Additional qualifications:
  • Demonstrates leadership ability with a focus on influence, impact and leading without authority
  • Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts
  • Ability to identify and procure appropriate Amgen resources to achieve account objectives
  • Ability to analyze, interpret and draw insights from clinic economics/financial performance
  • Ability to analyze, interpret and draw insights from varying data sources
  • Ability to successfully navigate through hospital/clinic reimbursement practices
  • Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
  • Ability to work in a fast-paced environment and handle multiple competing priorities
  • Creative problem-solving skills
  • Ability to take initiative, impart energy and enthusiasm, and work in teams
  • Ability to work independently
  • Broad range of computer skills


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PI118800355

<b>Amgen</b><br/><br/><b>Job ID: </b>R-95452<br/><b>Location: </b>Tampa, FL, US 33602<br/><br/>Territory: B4D000 - Tampa, FL (Blue Team)<br><br>The Bone Health Key Account Manager will report to the Bone Health Regional Sales Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Bone Health products and plan/execute actions for success in these accounts. <br><br> The ideal candidate will be able to work both internally through the matrix team and externally with customers to develop strong relationships for Amgen and support portfolio performance and brand strategies at multiple levels within complex customer organizations. <br><br><b> Role Responsibilities: </b><br><ul><li>Key account strategic lead; develops and executes innovative strategies to reach difficult to access health care providers and stakeholders in a compliant manner</li><li>Manages matrix organizations and leads without authority in large hospital and health system customers</li><li>Creates long-term strategic and short-term actionable account plans that outline influence maps, treatment pathways and approved engagement tactics</li><li>Analytical in approach and identifies opportunities to grow Amgen Bone Health portfolio business</li><li>Coordinates with local Amgen stakeholders to align with local marketing efforts and pull-through within assigned accounts</li><li>Responsible for routinely meeting with appropriate opinion leaders in Osteoporosis (multi-specialty), Pharmacy, P&T Committee, Quality, Population Health etc., that act as stakeholders or decision-makers within the assigned accounts</li><li>Presents MAC-approved data and Bone Health product/portfolio messaging for approved Bone Health products and delivers clinical messages compliantly within all governing policies</li><li>Accountable for ensuring formulary adoption in targeted / assigned hospital accounts and health systems to help drive appropriate utilization of approved Bone Health products; works with other sales colleagues to manage and coordinate pull-through and access</li><li>Monitors Amgen business performance across Bone Health portfolio</li><li>Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Field Reimbursement Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership team)</li><li>Coordinates Amgen home office engagement with customers; works collectively with matrix and alliance team members to arrange approved promotional programs, displays and hospital initiatives that will effectively and compliantly promote assigned products</li><li>Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), C-suite, Medical Directors, Hospital Pharmacy, Osteoporosis Clinical (multi-specialty), Fragility Clinics, Fracture Liaisons, Quality Directors and Hospital Finance decision-makers within assigned accounts</li><li>Partners closely with Amgen's Market Access Team Regional Account Executives and appropriate Regional Medical Liaisons in shared accounts</li><li>Coordinates with Field Reimbursement Specialist team to drive optimal access for the Amgen Bone Health portfolio</li><li>Provides actionable field intelligence and recommendations to the Amgen home office, including Bone Health brand teams</li><li>Leads contract delivery, business reviews and performance tracking</li><li>Organizes competitive response</li><li>Shapes the environment and supports value of innovation</li><li>Executes value/FDAMA 114 tools where appropriate to approved stakeholders</li></ul><br><br><b> Basic Qualifications: </b><br> Doctorate degree & 2 years of sales experience; <br> OR <br> Master's degree & 4 years of sales experience; <br> OR <br> Bachelor's degree or & 6 years of sales experience <br><br><b> Preferred Qualifications: </b><br><br><ul><li>3+ years of account management and/or public payor experience strongly preferred</li><li>Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making</li><li>Clinic, hospital, access environment, applicable competitors, and industry experience preferred</li><li>A solid understanding of the current environment and trends in community practices</li><li>Understanding of the internal and external dynamics in Osteoporosis (e.g.: inpatient to outpatient management and protocols, Electronic Health Records Management systems, performance vs quality metrics, Post-fracture care performance priorities)</li><li>District Management experience preferred</li><li>Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved Bone health products and the competition</li><li>Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector</li><li>Knowledge of payor systems, billing, coding and reimbursement processes</li><li>Knowledge of CMS policies and processes</li><li>Documented ability to work with sales force to resolve payor related issues</li></ul><br><br><b> Additional qualifications: </b><br><ul><li>Demonstrates leadership ability with a focus on influence, impact and leading without authority</li><li>Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts</li><li>Ability to identify and procure appropriate Amgen resources to achieve account objectives</li><li>Ability to analyze, interpret and draw insights from clinic economics/financial performance</li><li>Ability to analyze, interpret and draw insights from varying data sources</li><li>Ability to successfully navigate through hospital/clinic reimbursement practices</li><li>Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.</li><li>Ability to work in a fast-paced environment and handle multiple competing priorities</li><li>Creative problem-solving skills</li><li>Ability to take initiative, impart energy and enthusiasm, and work in teams</li><li>Ability to work independently</li><li>Broad range of computer skills</li></ul><br> <br> Join Us <br> <br> If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. <br> <br> Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. <br> <br> As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients. <br> <br> Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br/><br/> <img src="https://analytics.click2apply.net/v/6edBjxCgzbEDU8lwCoqNG"> <p>PI118800355</p>

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Posted: 2020-03-06 Expires: 2020-04-06

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Key Accounts Manager, Bone Health - Tampa, FL (Blue Team)

Amgen
Tampa, FL 33602

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